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Answering Service Agent
$36k-45k (estimate)
Full Time 3 Months Ago
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PCMSI-Professional Communications Messaging Services Inc is Hiring an Answering Service Agent Near Erie, PA

HIRING FULL and PART TIME FIRST & SECOND SHIFT, Erie PA

*Starting wage of $14.00*

**Opportunity to earn $1/hr Shift Differential Pay for hours worked 3pm-7am**

PCMSI values employees and provides paid training and excellent medical benefits along with vision, life, and dental insurance, a simple IRA savings plan, and paid vacation. PCMSI also offers competitive pay, yearly raise opportunities, potential for overtime hours, and growth within the company.

PCMSI is an expanding 24/7 answering service providing quality service to a variety of businesses. Basic job duties include answering calls promptly in a polite manner, closely following instructions, verifying all given information, and taking accurate messages using correct spelling and grammar. Ideal candidates must possess a positive attitude, willingness to learn, clear and polite speaking voice, and also be computer literate, reliable, and customer focused.

PCMSI partners with Medical Offices, Property Management Companies, Service Companies, Attorneys, Non-Profit Organizations, and many other Professional Services to offer Excellent Customer Service.

**PCMSI is not a telemarketing company. Position is comparable to a receptionist's duties. There is no telemarketing, up-selling, or commission based sales of any kind accompanied with this position

We are looking for friendly, reliable, team players with:

· Professional References

· Strong work ethic

· High School Diploma or equivalent

· Reliable transportation

· Type 30 WPM

· Computer literacy

· Polite and clear speaking voice

· Spelling and grammar skills

· Punctual and reliable

· Weekend and Holiday availability

We are open 24/7/365

1st Shift: 7am-3pm, 8am-4pm, 9am-5pm

Mid-Shift: 10am-6pm, 11am-7pm, 12pm-8pm, 1pm-9pm, 2pm-10pm

2nd Shift: 3pm-11pm

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Expected hours: No more than 37.5 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance

Experience level:

  • Under 1 year

Shift:

  • 4 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift
  • Night shift
  • Split shift

Weekly day range:

  • Weekends as needed

Work setting:

  • Call center
  • In-person

Experience:

  • Customer service: 1 year (Preferred)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$36k-45k (estimate)

POST DATE

02/02/2024

EXPIRATION DATE

09/07/2024

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The job skills required for Answering Service Agent include Customer Service, Call Center, Transportation, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be an Answering Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Answering Service Agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Answering Service Agent positions, which can be used as a reference in future career path planning. As an Answering Service Agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Answering Service Agent. You can explore the career advancement for an Answering Service Agent below and select your interested title to get hiring information.