Description

Band Instrument Repair Technician

About Us: 

Bertrand’s Music is a family-owned and operated company specializing in Band and Orchestral instruments, such as Flutes, Clarinets, Saxophones, Trumpets, Violins, etc. Our main focus areas are Rentals, Lessons, Sales, and Repairs. We are looking for a talented, passion-driven Band Instrument Repair Technician to join our team!

We are a full-service music store and pride ourselves on our core values:

• Customer First Mentality
• Music Advocacy / Education
• Adaptability
• Trustworthy
• Community
• Teamwork
• Positivity

We have been featured as one of the top music stores in the country and have won several awards including Top 100 Music Store (13th year in a row), 2012 California Small Business of the Year, 2015 Music Industry Award, 2021 NAMM Innovation Award, and the 2023 Music Inc. Excellence Award.

Job Summary:

The Band Instrument Repair Technician is responsible for the maintenance and repair services of band and orchestral instruments. 

Supervisory Responsibilities:

• None

Duties & Responsibilities:

• Perform regular maintenance and repair on company owned rental instruments.
• Evaluate and repair customer & school-owned instruments.
• Maintain company equipment and work space in good order.
• Performs additional duties as needed.

Required Skills & Abilities:

• Collaboration: Should be able to develop cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties. Good team player, able to build good working relationships with others.
• Customer Focus: Understands customer service principles, and is able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers
• Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so.
• Interpersonal Communication: Able to communicate through various means (written and verbal) with diverse individuals, at all levels in a clear, concise, positive, and courteous manner.
• Organizational Skills: Able to utilize time, energy, and resources to stay on track and achieve goals. Able to adhere to a systematic course of action to achieve an objective. Able to multitask and pay strong attention to detail in a fast-paced & high-urgency environment. Able to complete tasks thoroughly in a timely manner.
• Development: Willingness to always keep learning about one’s craft, gain a base understanding of products and parts associated with the trade.
• Technology Skills: Basic computer skills.
• Physical Functions: Standing required 65% of the time. Walking required 15% of the time. Sitting and lifting required 10% of the time, respectively. The person in this role must be able to lift up to 25 lbs.
• Language Skills: Must be able to speak, read, write, and comprehend English

Education & Experience: 

• Bachelor's Degree required.
• 1 years of relevant work experience required.
• Pass bench test that shows seasoned competency in repair.

Physical Requirements:

• Must be able to lift up to 25 pounds regularly.

Join our team at Bertrand’s Music and become part of a legacy dedicated to enriching lives through music. Apply now to embark on an exciting journey with us!

Qualifications