Job Description

What to expect when you work here

As a Receiving Specialist & Sales Associate, you will be responsible for managing the store's backroom operations by receiving products into the POS system, keeping products organized and accounted for, and helping process weekly pallets.

You would also be in charge of processing damaged or defective products back to the Fulfillment Center, and reporting these items to the Inventory Control Team.

Additionally, you would be responsible for providing every customer with a great experience. You will be expected to maintain a strong sense of product knowledge, and to provide customers with in-depth information on product features and benefits.

You can expect our 5 Core Values to drive everything we do.

Aim For The Podium :

• We provide an outstanding shopping experience and deliver exceptional customer service - the Receiving Specialist & Sales Associate ensures this is possible by maintaining accurate inventory, ensuring proper placement and display of merchandise, and completing price updates
• We provide an outstanding shopping experience and deliver exceptional customer service. Sales Associates are responsible for hitting their daily / weekly / monthly sales goals
• Maintain store presentation according to company standards, including store housekeeping, merchandising, and retail standards.

This includes the backroom and workstations.

Maintain awareness of all product knowledge information, merchandise promotions, and advertisements set forth by the Marketing Team

Take Risks; Wear a Helmet :

• It never hurts to try something new. We are always looking to grow and progress and want to hear all your new ideas.
• As a Receiving Specialist & Sales Associate, the planogram will be your guiding light to properly displaying monthly sales, but you will also be encouraged to use your creativity and try new ideas
• Don't be afraid to fail; no one is right all the time, but you can always be well-prepared.

Share The Road :

We take the health, safety, and wellness of our employees seriously. Our Wellness program and safety committee offer workshops, classes, resources, etc.

to all of our team members

• Our Diversity, Equity, and Inclusion Council and Employee Resource Groups promote open and honest communication, remove barriers, and champion policies to build a more equitable environment
• Do the right thing, always. A friendly and upbeat personality is a must

Keep It Real :

You will split your time between receiving hours and selling hours (the split will vary depending on season and / or store operational needs).

You will earn your hourly base pay rate during receiving hours. During selling hours, you will have a chance to earn commission, on a tiered structure based on meeting your sales goals

• Full-Time benefits include Medical / Dental / Vision / Life / Accident, Paid Time Off, 401K, and a generous employee discount

This benefit is available to all team members immediately upon hire

We strongly value training and development - with that, your first 5 shifts will be base pay only, so you may focus on learning

Fuel Your Passion :

• Work in an industry that you are passionate about!
• We are a growing company, and we promote from within - career opportunities!
• Exciting opportunities to represent Cycle Gear at special events International Motorcycle Show, motocross races, etc.
• We have the best customers! Riders are passionate, friendly, charitable, community-minded people, and we get to interact with them every day!

Qualifications

Our next Receiving Specialist & Sales Associate has :

• Previous retail, inventory management, customer service, or sales experience
• Ability to work retail schedule, including occasional nights / evenings, weekends, and holidays
• Strong computer acumen, writing, and math ability to count and manage inventory and control cash
• A self-starter mentality with a strong attention to detail
• An open mind, and is eager to learn and be a part of the riding community
• Experience with computers and POS systems (particularly RetailPro)
• Motorcycle riding, knowledge, or interest (not a must, but a plus!)

Additional Information

Cycle Gear provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Last updated : 2024-05-22