Job Details
Job Location
Excelsior Orthopaedics Amherst NY - Amherst, NY
Position Type
Full Time
Salary Range
$21.78 - $39.20 Hourly
Description
Job Summary:
Under the direction of the Manager, serves as working team lead for 3-5 billers engaged in account follow-up to ensure timely and effective processing and collection of payments. Assigns work to team members. Trains team members. Recommends and helps formulate policies and procedures to improve follow-up operations.
Duties and Responsibilities:
•Demonstrate our core values of being patient centered, team focused, service driven, accountable, and innovative every day.
•Manages workflow for follow-up department/billers.
•Assigns work to AR staff.
•Follows up on own accounts/payer being worked.
•Provides direct oversight that all denied or rejected claims are followed through and worked in a timely manner.
•Spot check work to be sure of accuracy, efficiency, and uniformity.
•Respond to staff's questions in a timely manner ensuring they fully understand how to perform their jobs.
•Mentors and coaches, the team. Completes 1:1 meetings for assigned team. Participates in completion of annual review.
•Trains new staff and existing staff on techniques.
•Proactively identifies trends and initiates recommendations for change to Manager.
•Provides tracking and workflow management.
•Exercises judgment to make decisions for select methods and techniques for obtaining solutions.
•Promote teamwork, remaining available to assist staff as needed.
•Evolve in your role when performing supplemental responsibilities as assigned
Qualifications
Requirements and Qualifications:
•Bachelor's degree in a related field or Associates degree plus 5 years
•Proven experience (5 years) as a health care billing specialist or in a similar role
•Knowledge of billing practices and billing office policies and procedures
•Third-party payor reimbursement practices experience desirable
•EMR experience required, MEDENT preferred
•Computer skills required with minimum proficiency in Microsoft Word, Excel, Outlook, and Teams