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Group Management Services
Troy, MI | Full Time
$38k-48k (estimate)
1 Week Ago
Customer Service Agents
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$38k-48k (estimate)
Full Time 1 Week Ago
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Group Management Services is Hiring a Customer Service Agents Near Troy, MI

Sunroof Express is in search of enthusiastic and upbeat Customer Service Agents to join our team in Troy, MI! In this role, you will be working closely with customers and service providers to communicate information about next steps in the repair process as well as addressing customer concerns.
Here at Sunroof Express, we take pride in fostering a work culture that thrives on innovation, integrity, and thinking outside the box, all while making work fun! We strive to always uphold to our 6 core values: Positive Attitude, Personal Integrity, Great Customer Service, Team Oriented, Make Work Fun, and Spark Change. If you are ready to embark on a journey with a great team, and have the experience we look for, submit a current resume today to be considered for this role!
How we invest in you:
  • $16-$19/hour - negotiable based on experience
  • Flexible Schedule
  • Health
  • Dental
  • Vision
  • 401k
  • PTO
  • Long Term Disability
  • Short Term Disability
What you'll be doing:
  • Quickly and professionally answer inbound and make outbound phone calls.
  • Listen and respond attentively to customers' needs.
  • Accurately enter data information from calls and set realistic expectations.
  • Coordinate care and repair with customers and service providers
  • Problem solve and provide solutions
What you need to succeed:
  • High school diploma or equivalent.
  • Customer service or call center experience (preferred).
  • Customer focused, friendly, and upbeat.
  • Detailed oriented, exercising active listening skills.
  • Excellent data entering skills.
  • Excellent customer service skills.
  • Effective oral and written communication skills.
  • The ability to work independently and meet deadlines.
  • Desire to learn, develop and surpass expectations

Job Summary

JOB TYPE

Full Time

SALARY

$38k-48k (estimate)

POST DATE

05/27/2024

EXPIRATION DATE

06/15/2024

WEBSITE

groupmgmt.com

HEADQUARTERS

SHARONVILLE, OH

SIZE

200 - 500

FOUNDED

1996

TYPE

Private

CEO

E MICHAEL KAHOE

REVENUE

$50M - $200M

INDUSTRY

Business Services

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About Group Management Services

GMS is a provider of payroll, HR and risk management services for businesses.

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