Job Title: Clinical Sales Liaison

Department: Operations

Location: Dayton/Columbus OH area

FLSA Status: Exempt (Salaried)

Manager Title: Director of Business Development

THE COMPANY:

Infusion Associates is a multi-specialty infusion provider group currently operating 13 infusion clinics across the Midwestern United States. Our sites support specialty physician services, infusion therapy, and leading-edge research on new medications for complex and rare disease states. Our service model enables servicing all chronic care patients. We are committed to making the patient’s journey treating their chronic disease as successful and stress-free as possible. Our clinical support team is available 24/7 for patients and referring providers. Our focus is always to provide a high-quality, low cost, exceptional patient experience at every interaction.

POSITION SUMMARY:

We are looking for a dynamic, driven, energetic Clinical Sales Liaison to join our team. The Sales Liaison will be in the pivotal role of promoting and selling infusion services to key specialties for the care of chronic and complex patients. The Clinical Liaison will work closely with specialist providers (Neuro, Gastro, Immunology, Rheumatology) and other health-related organizations/personnel/customers to enable pull through and patient access. The Clinical Sales Liaison targets high value physicians and promotes Infusion Associates’ services in the designated territory. While managing the territory, you will develop key relationships with physicians and other office members to increase awareness, communicate service benefits and achieve sales goals. As a member of the sales team, the Liaison is responsible for achieving sales potential and growth within the territory. Communicating information on business conditions (competitive and marketplace activities) that may affect strategies is vital. The Sales Liaison will have knowledge of and participate in meetings, symposiums, and other related events which support chronic care patients and providers. Reporting to the Business Development Director, the Sales Liaison also works with marketing staff and internal and external colleagues to achieve regional and corporate objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Successfully manage territory to exceed revenue and margin quota targets
• Maintain ongoing knowledge of infusion competitors in the field.
• Identify prospective, high-volume referral sources in target disease areas for assigned territory.
• Develop preferred relationships with high-volume referral sources and their support teams.
• Provide feedback to management on sales, market, and customer issues
• Join and attend key professional organizations to increase visibility of the company and increase business opportunities.
• Provide / Coordinate Educational In-Services to accounts as needed.
• Attend sales and staff meetings and participate in sales conference calls as scheduled
• Participate in exhibits and seminars to promote the company.
• Collaborate with Business Development/Operations on new and existing business.
• Complete required administrative duties, including compliance with CRM use and expense reports
• Other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES:

• Bachelor’s Degree required in a life science, business/marketing, public relations, or communications
• Minimum 3 – 5 years’ experience working with Neuro, Gastro, Rheumatology, and Immunology
• Validated history of meeting / exceeding sales goals
• Fearless creativity in search of new / incremental market opportunities
• Entrepreneurial attitude and hunter mentality
• Maintain a current valid driver’s license, have an automobile and clean/safe driving record.
• Maintain and continuously develop business acumen to understand industry trends and effectively implement sales strategies and tactics.
• Aptitude to identify critical initiatives to meet organizational goals and objectives.
• Physical Requirements/Working Conditions:
• Physical Requirement – Hearing (Frequently)
• Physical Requirement – Sitting (Frequently)
• Physical Requirement – Standing (Occasionally)
• Physical Requirement – Talking (Frequently)
• Physical Requirement – Walking (Occasionally)
• Physical Requirement – Near Vision (Constantly)
• Physical Requirement – Color Discrimination (Occasionally)
• Physical Requirement – Use of keyboard, mouse and/or computer equipment (Constantly)
• Occupational Exposure/Risk Potential – Inside office environment (Applicable)

DIVERSITY COMMITMENT:

Demonstrated awareness and commitment to effectively establishing relationships and positive communication across multiple dimensions of diversity including, but not limited to, race, gender, physical limitations, class, or religious perspectives.

INFUSION ASSOCIATES CORE VALUES:

Our brand identity was built to mirror our team’s compassion for our patients, and these guidelines were designed with our core beliefs in mind:

• Creating a family-focused work environment
• Putting patient safety first Crafting exceptional experiences for everyone we interact with
• Open communication
• Cultivating innovative mindsets

Our passion is to partner with patients to design value-based healthcare solutions. We are more than simply a place for patients to receive the medication they need, we are a home away from home. We offer a welcoming atmosphere with a friendly and reliable team, providing patients with a much more desirable alternative to the hospital environment. We cannot always provide a cure, but we can bring light into their daily lives.

We are better together. We actively seek the participation of others to achieve greater outcome.

To learn more about us, visit our website at infusionassociates.com or our social media pages. _____________________________________ __________________

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• In-person

Application Question(s):

• Describe where you successfully managed a territory independently, achieving notable sales results.
• Provide an overview of your experience in sales specifically in hospitals, specialist offices, and with a focus on infusion therapy. What strategies did you employ to ensure success?
• How have you overcome challenges in a new territory to establish and expand relationships with hospitals and provider specialist offices?
• Share a sales success story highlighting your ability to drive results, and how you adapt your approach to meet the unique needs of key customers?

Ability to Relocate:

• Dayton, OH: Relocate before starting work (Required)

Work Location: In person