The role of the Waiver Services Representative is to monitor all in-home services provided to consumers receiving waiver services (EDCD, CL, FIS). The Waiver Services Representative ensures satisfaction of services, health and well-being of the consumer served, and safety while the consumer remains independently in the community. Travel is required for this position throughout Franklin County.

Responsibilities and Duties

• Complete monthly in-home visits to consumers receiving waiver services.
• Documenting visits using appropriate DMAS documents and company’s CSM database.
• Identify needs and make necessary referrals into the community.
• Support the consumer in developing and monitoring Consumer-Directed Services in the home (personal care, respite) as based on the service plan.
• Provide necessary training to the consumer and attendants as needed to ensure a positive employer/employee relationship.
• Assist consumers with hiring the person of their choice to provide daily living needs with no cost to the consumer. All services are paid by Medicaid.
• Learn and understand all waiver programs and the necessary DMAS documentation needed to enroll and maintain services.

Qualifications and Skills

• Minimum of Associates degree in a health or human services field, per Medicaid guidelines.
• Experience working with the elderly and disabled for 1-3 years.
• Use appropriate communication with consumers, providers, and agencies as needed while returning all messages within 24 hours.
• Must have good organization and time management skills.

Requirements of the position

• Reliable transportation and a valid Driver’s License. Travel is required for this position.
• Successfully pass two background checks with no barrier crimes.
• Access to internet in home, as work from home is required.
• Experience with Microsoft products.
• Cell phone.
• Laptop and/or device that can access internet.
• Physically able to walk up and down ramps and steps.
• Physically able to carry 10 pounds.

Job Type: Part-time

Pay: $21.00 per hour

Job Type: Part-time

Pay: $21.00 per hour

Benefits:

• 401(k)

Schedule:

• Choose your own hours

License/Certification:

• Driver's License (Preferred)

Work Location: On the road