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Cynet Systems is Hiring a Field Technology Specialist Near Lillington, NC
Responsibilities:
- Provide customer support across counties listed in accordance with Service Level Agreements set forth by the client IT department.
- Support personal computer systems by installing, configuring, and maintaining hardware and software for judicial staff.
- The driving radius from the contractor's home to their assigned duty station should be no more than 20 miles maximum, ideally 15.
- Understand computer systems to ensure that all components will integrate properly.
- Remain abreast of rapidly changing hardware and software technology.
- Provide support to local area networks by installing, maintaining, and troubleshooting LAN hardware and software that includes file servers, routers, switches, and other telecommunications equipment.
- Interface with Judicial Branch staff and local government officials.
- Listen to customers to identify problems, then make necessary corrections or assist vendors in corrective actions.
- Facilitate moves and relocations of judicial facilities, including courthouses and other office locations.
- Provide training for judicial staff on an as-needed basis.
- Test and recommend hardware and software configurations on an as-needed basis.
- Participate in large technology deployment projects that may include statewide software updates, server upgrades, and eCourts initiatives.
- Work is generally performed in an office environment.
- Occasional lifting of heavy objects is required.
- Due to the nature of the job the candidate should be able to lift 75 pounds with assistance..
- As part of the process of configuring personal computers, exposure to hazardous electrical computer components may occur requiring extreme caution to be taken.
- Up to 20% of overnight travel to locations across the state is required using contractor-owned vehicles.
- Travel reimbursement eligible.
- This position reports to the IT Support Supervisor of the county in which is their duty station.
- The design and implementation of Ethernet topology networks; Windows 10/11; Office 2016/365; SCCM/MECM; BitLocker; Cisco AMP; Cisco Client; Windows Server 2012/16; PowerShell; computer systems to ensure that all components will integrate properly; software packages such as TN3270, SharePoint Designer, and Adobe Professional; Cisco servers, routers, voice gateways, and switches; and integration of all components.
- Skills in: installing personal computers and peripherals (e.g., printers, scanners, cameras, fax machines, and audio-video equipment); using individual components; listening and communicating with customers to identify concerns, analyzing needs, and determining hardware/software solutions; rigorous problem solving; and providing excellent customer service.
- Ability to: analyze needs, select strategies, and resolve technical problems; manage time to meet schedules; prioritize tasks according to customer needs; communicate highly technical information to non-technical users; work independently; troubleshoot hardware and software problems involving local area networks and personal computer systems; manage critical incidents, identify problems, make necessary corrections, and assist vendors with resolutions.
- Bachelor's degree in Computer Science, Computer Information Systems, Computer Engineering, Math, Engineering, or other related technical degrees from an appropriately accredited institution, and one (1) year of progressive experience in the field of information technology; or an equivalent combination of education and experience.
Job Summary
Contractor
IT Outsourcing & Consulting
$63k-83k (estimate)
06/02/2024
10/22/2024
cynetsystems.com
ARCOLA, VA
500 - 1,000
2010
ASHWANI MAYUR
$50M - $200M
IT Outsourcing & Consulting
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The job skills required for Field Technology Specialist include Customer Support, Troubleshooting, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Technology Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Technology Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Technology Specialist positions, which can be used as a reference in future career path planning. As a Field Technology Specialist, it can be promoted into senior positions as a Field Service Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Technology Specialist. You can explore the career advancement for a Field Technology Specialist below and select your interested title to get hiring information.
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