The SHOW comes alive at MGM Resorts International!

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world?

At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB :

As a Floor Manager for Table Games, you will be responsible for supporting Table Games by providing direct oversight of designated floor areas and by serving as the Table Games Operations Manager designee as needed, consistent with the MGM Brand.

The individual has direct supervision of the designated table games floor area and helps foster strong employee engagement, effective employee communication, and excellent guest service.

THE DAY-TO-DAY :

Oversee daily table games operations for the assigned floor area, including game protection, identification of irregularities or cheating, resolving guest concerns, and adjusting employee table assignments as needed to meet business demand.

Ensure that games are dealt with a high degree of proficiency

Ensure compliance with all policies, operating procedures, training programs, manuals, staffing levels, and guest experience expectations

Ensure the compliance of games within the New Jersey regulations, and notify surveillance, property leadership, and DGE if any tampering or cheating is suspected

Notify surveillance, property leadership, Vice President of Casino or Operations Manager of any unusual events, circumstances, missing items or alleged theft

Support all duties assigned to the Operations Manager by assisting with task completion and by serving as the Table Games Operations Manager designee as needed

Assist the Table Games Operations Manager to interview, select, train, supervise, and counsel table games employees for the efficient operation of all table games operational functions for the assigned shift

Support the achievement of high levels of employee engagement through effective communication, recognition, coaching, training, and development

MINIMUM REQUIREMENTS :

Bachelor degree or relevant experience

2 years of Table Games Management experience

Ability to work varied hours, including weekends and holidays

THE IDEAL CANDIDATE :

5 years of table games management experience

Ability to establish credibility and rapport with other leaders both within and outside department

Effective listening abilities

Ability to establish credibility and rapport with employees and guests

Interpersonal skills to deal effectively with complaints, conflicts, or disputes

Ability to foster a culture of excellent guest service, high levels of employee engagement, and an overall positive work environment

Strong overall knowledge of table games operations, dealing, standards, and rules

Ability to effectively communicate in English, both oral and written forms

SCHEDULE : Varied Shifts

Varied Shifts

Off : 2 consecutive days

Must be flexible to work outside primary schedule based on the business needs

THE PAY, PERKS & BENEFITS :

Wellness incentive programs to help you stay healthy physically and mentally

Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

Free meals in our employee dining room

Free parking on and off shift

Healthcare, financial, and time off benefits

Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Are you ready to JOIN THE SHOW? Apply today!

Last updated : 2024-05-22