Apply

Job Type

Full-time

Description

Essential Duties and Responsibilities: The essential duties of the position include the following. Other duties may be assigned.

* Research credits on patient's accounts to determine if a refund is needed

* Must understand how to read and interpret EOB's

* Must understand patient insurance and ability to determine if patient has met deductible and out of pocket

* Correct errors in accounts as needed and Work Returned mail/Checks

* Respond to patient questions timely and accurately

* Customer Service

* Answering phones and assisting patients, taking payments, Retrieve General Billing Voicemails and forwarding to appropriate extension if needed

* Must be Detailed oriented

* Report Collection Status Accounts to Collection Agency and correspond with collection agency when needed

* Reverse Bad Debt and collection Adjustments when balances are paid

* Move Credit balances from one date of service to visits with balances

* Work on Excel Spread sheets

* Communicate with Billers on accounts with questionable balances

* Must be Detailed Oriented

Requirements

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: High School Diploma or general education degree (GED), and a minimum of (2) years hands on billing or collections experience within a physician's office or related field. Experience with patient credit balances. Experience with patient collections.