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Helpdesk Technician
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$51k-63k (estimate)
Full Time Just Posted
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Pennant Solutions Group is Hiring a Helpdesk Technician Near Columbia, MD

Job Description

Job Description
Pennant Solutions Group is hiring for an entry level helpdesk technician in the Columbia, MD area. Candidates must have a TS/SCI Clearance with Full Scope Polygraph.
The accepted candidate will be providing technical support and troubleshooting to network, desktop and systems/servers. They will be applying basic diagnostics to identify problems, investigate issues and solution for end customers.
This is an entry level role. No experience required as long as the candidate holds a Bachelors TS/SCI FSP Clearance.

Job Summary

JOB TYPE

Full Time

SALARY

$51k-63k (estimate)

POST DATE

05/26/2024

EXPIRATION DATE

06/08/2024

Show more

Pennant Solutions Group
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$51k-63k (estimate)
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The following is the career advancement route for Helpdesk Technician positions, which can be used as a reference in future career path planning. As a Helpdesk Technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Helpdesk Technician. You can explore the career advancement for a Helpdesk Technician below and select your interested title to get hiring information.

Pennant Solutions Group
Full Time
$51k-63k (estimate)
7 Days Ago

If you are interested in becoming a Helpdesk Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Helpdesk Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Helpdesk Technician job description and responsibilities

Help desk technicians need a deep understanding of computer hardware and software.

04/03/2022: Nashua, NH

An help desk technician is a professional who provides technical support and assistance to customers, whether on the phone or in person.

02/07/2022: Frankfort, KY

Held desk technician must be customer-oriented and patient to deal with difficult customers.

01/25/2022: Port Arthur, TX

will be able to answer queries on basic technical issues and offer advice to solve them.

02/04/2022: Gulfport, MS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Helpdesk Technician jobs

Determining the best solution based on the issue and details provided by customers

01/22/2022: Portsmouth, OH

To perform these technical tasks, help desk technicians often must employ non-technical skills like communication, customer service, problem solving and more.

01/25/2022: El Paso, TX

Proven experience as a help desk technician or other customer support role.

01/31/2022: Oklahoma City, OK

Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution.

04/16/2022: Erie, PA

Step 3: View the best colleges and universities for Helpdesk Technician.

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