The Investigations Analystis part of a team responsible for security incident response, hands-on investigation, and forensic analysis for security issues affecting test delivery in Pearson VUE’s global network of testing centers. This position requires experience in conducting investigations and fraud in a testing environment.

Incident Response, Investigation and Analysis

• Maintain response plans for different types of test security alerts and incidents

• Respond to, investigate, document, track and remediate test security alerts and incidents

• Respond to security issues or concerns escalated from other departments

• Liaise with program coordinators, program managers, technical support and other departments in response actions as required

• Identify and preserve all relevant evidence pertaining to security incidents and investigations

• Ensure chain of custody, retention and deletion procedures are followed for all test security data

• Undertake analysis of test security data and reports and external forensic artifacts - Conduct investigative research using the internet and online databases

• Maintain accurate and extensive documentation of incident history, analysis, findings and responses

• Collaborate with test sponsors on joint investigations as required

• Prepare incident notification and closure reports for management and test sponsors

• • Coordinate corrective actions, enforcement actions and appeals involving candidates and test centers Security Operations

• Document, review and continuously improve the usefulness of security processes and procedures

• Identify and submit requests for system enhancements or new tools needed to meet the evolving needs of the security team

• Facilitate regular and ad hoc operational security meetings with program managers and test sponsors

• Coordinate the introduction of new or enhanced security services to existing and new test sponsors

• Proactively identify, analyze and escalate potential issues, concerns and roadblocks to the manager and other areas of the business as appropriate

• Participate in and contribute to the ongoing information security and data protection awareness programs

• Participate in other security projects and initiatives as required

• Bachelor's Degree in criminology, criminal justice, law enforcement, forensic psychology, or a related field is preferred.

• Research and/or investigative experience in corporate or fraud investigation, paralegal research, litigation preparation, loss prevention or information security would be helpful

• Basic experience with Microsoft Office software suite

• Excellent written and verbal communication skills

• Strong analytical skills

• Curiosity and quick learning

• Creative problem solving

• Accountability and commitment

• Self-motivation and direction

• Ability to multi-task

• Time management and prioritizing skills

• Flexible and open to change

• Investigative/security credential (CPI, CISSP or CISM) would be a plus

This position must be based in the Minneapolis/St. Paul, MN area. The individual can work primarily from home, Monday - Friday, on a regular day-shift schedule.

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: TESTING CENTER

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Workplace Type: Remote

Req ID: 15852