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Treasury Management Support Specialist
Busey Edwardsville, IL
$51k-64k (estimate)
Full Time | Banking Just Posted
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Busey is Hiring a Treasury Management Support Specialist Near Edwardsville, IL

Position SummaryThe Treasury Management Support Specialist will work with Treasury Management Executives, Commercial Relationship Managers, Commercial Loan Coordinators, Retail and customers to provide support for commercial deposit and cash management services.
Duties & Responsibilities
  • Provide direct customer support responding to general and technical inquiries via phone or email related to treasury management services/systems and commercial deposit account inquiries.
  • Provide training, for all cash management services, including but not limited to, ACH processing, business internet banking, sweep accounts, positive pay, monthly and annual CD’s, and Remote Deposit Capture.
  • Complete system setup and maintenance items for existing and new treasury management products and services.
  • Prepare customer documents required to establish or maintain treasury management services and commercial deposit accounts.
  • Assist Retail associates with Treasury Management services referrals.
  • Assist business customer who have experience fraud on their account.
  • Provide specialized line of business support.
  • Other special projects as directed.
Education & ExperienceKnowledge Of
  • Strong oral and written communication skills
  • Advanced knowledge of line of business policies, procedures and products
  • Operational workflows and secure file transmissions
Ability To
  • Multi-task and work independently
  • Solve problems independently while applying logic and discretion
  • Adapt to change and respond to all requests in a professional manner
  • Desire to suggest new approaches to existing procedures within established options to gain efficiencies in department tasks
  • Analyze and solve problems for which there are not always precedents
  • Maintain visual attention and mental concentration for extended periods of time
  • Possess the ability to understand and process multiple types of inquiries in a professional, fast-paced, and high traffic environment
Education And Training
  • College degree preferably in business, accounting or finance or High School diploma and 2 years related work experience.
  • Previous banking or finance and customer service experience preferred.
  • Previous experience in roles identifying customer needs to expand relationships.
  • Requires strong background working with a variety of PC operating systems and anti-virus software.
  • Requires knowledge of Microsoft Office, Excel and Access and Adobe Acrobat.
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey’s commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey’s Equal Opportunity Employment.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$51k-64k (estimate)

POST DATE

05/31/2024

EXPIRATION DATE

07/19/2024

WEBSITE

busey.com

HEADQUARTERS

CHAMPAIGN, IL

SIZE

1,000 - 3,000

FOUNDED

1868

CEO

VAN A DUKEMAN

REVENUE

$200M - $500M

INDUSTRY

Banking

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The following is the career advancement route for Treasury Management Support Specialist positions, which can be used as a reference in future career path planning. As a Treasury Management Support Specialist, it can be promoted into senior positions as a Check Collections Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Treasury Management Support Specialist. You can explore the career advancement for a Treasury Management Support Specialist below and select your interested title to get hiring information.