Title: Senior Content Designer

Location:

Charlotte, NC

Des Moines, IA

Duration: 12 months

Work Engagement: W2

Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits

Summary:

In this contingent resource assignment, you may: Consult on or participate in moderately complex initiatives and deliverables within Business Execution and contribute to large-scale planning related to Business Execution deliverables. Review and analyze moderately complex Business Execution challenges that require an in-depth evaluation of variable factors. Contribute to the resolution of moderately complex issues and consult with others to meet Business Execution deliverables while leveraging solid understanding of the function, policies, procedures, and compliance requirements. Collaborate with client personnel in Business Execution.

Responsibilities:

• Develop and execute customer experience solutions for customer communications
• Support moderate to complex industry-leading user experience solutions with a focus on content
• Interact with customer experience professionals during deployment of interaction design strategies
• Review and analyze moderately complex Content Design business, operational, or technical challenges that require an in-depth evaluation of variable factors
• Independently resolve moderately complex issues and support team to meet functional area, project, or process deliverables while leveraging solid understanding of Content Design policies, procedures and/or compliance requirements
• Collaborate and consult with Content Design peers, colleagues and mid-level managers to resolve issues and achieve goals

Qualifications:

• Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship.
• Strong Content Design experience.
• Experience using Figma.
• Previous experience with drafting Customer Communications (Letters, Emails, Text and Digital Content)