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JOB DESCRIPTION
Job Title : Air Freight Specialist
Job Location : Miami, FL
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services.
Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor.
This also includes special transport-related services.
We have an exciting opportunity for an AIR FREIGHT SPECIALIST responsible for the movement of our customer's air export shipments.
Key Responsibilities :
Customer management. Communicate with customer and attend logistic needs related to Air Freight Cargo Forwarding Services.
Including but not limited, to document revision, logistic coordination, visibility and reporting.
Communicates regularly with customer in regards to customer's shipment status as well as continuous communication with overseas to meet delivery commitments;
follow-up with airline to monitor and track departure and arrival information and updates
Collaborate with different departments and establish monitoring processes, where applicable, to ensure timely deliveries and quality compliance.
Support on efficient billing processes. Ensures invoicing of rendered services is completed accurately and in a timeframe consistent with company policy.
Work with destination Station to manage / recover from service deviations.
Completes coordination between all applicable parties for all air export shipments for our customers; ensures timely bookings with airline on customer behalf
Effective time management with problem solving and decision making skills
Multiple task skilled requited
Skills / Requirements :
Excellent written and verbal communications skills in English and Mandarin-ability to interface with all levels of the organization specific strength in influencing division makers.
Exceptional customer service skills
Detail oriented and strong follow-up skills
Great organizational skills and attention to detail.
Ability to work in a fast-paced environment where continuous innovation
3 years of experience in advanced Excel and 2 year of experience with reporting tools
Minimum 3 years in an Air freight related position experience
Logis Air / Cargo Wise systems knowledge is a plus
Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at
https : / / www.logistics.dhl / us-en / home / careers.html
Last updated : 2024-05-20
Full Time
Transportation
$43k-55k (estimate)
05/22/2024
08/21/2024
500 - 1,000
1963
LUC JACOBS
$200M - $500M
Transportation
The job skills required for Export agent include Logistics, Customer Service, Supply Chain, Coordination, Billing, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be an Export agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Export agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Export agent positions, which can be used as a reference in future career path planning. As an Export agent, it can be promoted into senior positions as an Import/Export Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Export agent. You can explore the career advancement for an Export agent below and select your interested title to get hiring information.