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Axelon is Hiring a Service Desk Near Scottsdale, AZ
The Service Desk Analyst I answers inbound support calls, work with customers to define and document incident scope, research and troubleshoot issues to achieve first call resolution or escalate incidents when appropriate. In addition, the Service Desk Analyst I participates in a support on-call rotation facilitating off-hour work functions in support of incidents, upgrades, patches, and project task fulfillment.
Workday experience a plus | High school diploma or GED REQUIRED | 1 year of relevant work experience REQUIRED | 2 years experience in net working, active directory in a healthcare setting PREFERRED
15 month assignment | possibility of conversion after assignment completion | Hybrid options | shifts vary from day shift to night shift depending on scheduling needs
Job Summary
Full Time
$49k-60k (estimate)
05/21/2024
06/09/2024
axelon.nl
New York, NY
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The following is the career advancement route for Service Desk positions, which can be used as a reference in future career path planning. As a Service Desk, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk. You can explore the career advancement for a Service Desk below and select your interested title to get hiring information.
