JOB DESCRIPTION:
Under the direction of the Pool Managers, the incumbent is responsible for collecting admission fees from pool patrons and handling general office duties for Creekmore Pool.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Note: All City of Fort Smith positions require the employee to provide good customer service to both internal and external customers, maintain positive and effective working relationships with other City employees, and have regular and reliable attendance that is non-disruptive. Must show cooperation and respect to fellow employees and supervisors at all times.
1. Provide good customer service to both internal and external customers, maintain positive and effective working relationships with other City employees (especially members of his or her own team), and have regular and reliable attendance that is non-disruptive.
2. Collect admission fees from pool patrons and handle general pool office duties for Creekmore Pool.
3. Keep accurate records of daily admissions.
4. Answer questions and provide excellent customer service to all pool patrons.
5. Assist in the pool office as directed by the Pool Manager and Assistant Pool Manager.
6. Prepare transaction and attendance information for daily deposits and reports.
7. Perform various cleaning duties in the office and pool house areas.
8. Maintain professional behavior consistent with the expectations of the Parks & Recreation Department and the City.
9. Regular attendance and timeliness is required.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:

• Must be at least 18 years of age and have previous experience handling cash transactions and making change.
• Must successfully pass criminal background check, including but not limited to convictions, guilty pleas, or no contest pleas to violent offenses, theft offenses, offenses against children, any offense under A.C.A. § 21-15-111 and any offense that would qualify to prevent a person from obtaining an Arkansas teaching certificate (A.C.A. 6-17-410).

OTHER SKILLS AND ABILITIES:
The incumbent should have good verbal and written communications skills as well as good organization skills. Problem solving and analytical ability are required to perform the duties of this position. Excellent communication and interpersonal skills are also required.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee must frequently stand, walk, talk, and hear. Occasionally sit; use hands to handle objects and reach with hands and arms. The incumbent must also stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close and distance vision. Depth
perception and the ability to adjust focus are also necessary.
The employee is occasionally required to lift up to 25 pounds.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the incumbent is exposed to outdoor weather conditions. The incumbent is exposed to toxic or caustic chemicals.
The noise level in the work environment is usually moderate to loud.