Description

General Summary:

We are looking for a part-time (25 hours) Aftercare Case Manager (ACM). The ACM works with clients who have joined the Our Lady’s Inn Aftercare Program as they transition from the Residential Program. He/she facilitates the transition by assisting with housing navigation services and providing a continuation of services received in the Residential Program including case management, advocacy, resource referral, and general support. The Aftercare Case Manager maintains a connection with clients and their families supporting the family on their path towards stability and self-sufficiency. The Aftercare Case Manager must have a demonstrated ability to work within a trauma-informed care approach to service delivery. He/she must be committed to the agency’s pro-life mission. 

Should be able to work some evenings to support the clients' working schedules. Will work closer to 40 hours during December for a holiday event for the mothers.

Essential Responsibilities: (include but are not limited to):

• Establishes and nurtures a therapeutic relationship with Residential Clients to facilitate a smooth transition to the Aftercare Program.
• Establishes and maintains professional boundaries with each client. 
• Utilizes the agency database to maintain accurate records of contacts, case management, material and other support provided, and progress made on her goals.
• Transports clients to those appointments which are of significant importance in helping clients move forward such as court, employment interviews, social services meetings, housing, etc.
• Coordinates community resources as needed for specific client needs.
• Assists in back-up of day-to-day tasks in the maternity home.
• Attends weekly staff meetings and actively participates in discussions.
• Attends monthly all-staff meetings.
• Establishes regular communication and or meetings with assigned clients.

Requirements

Education: Bachelor’s Degree

Experience: Case management experience within social services field. Experience working with the unhoused population as is knowledge of community resources for the homeless individuals.

Skills and Abilities: Organized, detail oriented, reliable. Excellent driving record. Strong computer and data base skills.