The Brooklyn Hospital Center is looking for a dynamic, energetic data center manager.

What you’ll be doing:

The Senior Network & Data Center Operations Manager provides supervision, engineering, operational support and problem resolution for systems or an environment required to support a large, complex institutional IT system, a segment of that system or a process. Assist Managers and Directors in completing projects and maintaining environments.

Specifically,

• Performs server administration in Microsoft (MS) Windows environments, including MS Exchange 2013, MS Windows Server 2003/2008/2012/2016 Linux and UNIX, NetApp data storage, Active Directory and GPO management and design, Virtualization (VMware), and AWS\Azure cloud services.
• Knowledge with managing Data Center space & power utilization including understanding Data Center HVAC, Power Distribution, Data Center UPS, Cable Plant Layout, Environmental monitoring systems
• Experience positioning and designing Cisco Datacenter technologies (Unified Fabric, Nexus, UCS)
• Experience positioning and selling Cisco Collaboration and UC technologies
• Strong Layer 3 and 2 knowledge with knowledge of IP protocols, firewalls, Load balancers, routers, switches, and IDS/IPS
• Experience positioning and designing L2/L3 core and access layer infrastructure
• Knowledge of SAN switching, iSCSI, Fiber Channel, and FCoE
• Experience positioning and designing Network security (Firewall, VPN, IPS/IDS)
• Build strong cross-functional partnerships at multiple levels within the company, including with Help Desk, Desktop Support and Network Services teams.
• Find creative ways to keep operating costs to a minimum.
• Contribute to the development and implementation of effective and efficient processes.
• Support consolidation of services which includes planning, testing, license management, capacity planning, and installation of computer systems hardware and software, as necessary.

Who we’re looking for:

The candidate has the following qualities:

Respect: Respect Diversity and Value Every Person

o Models and facilitates appropriate communication by being proactive and timely in sharing information, asking for input, considering ideas and following up

o Manages even the most challenging of situations with tact, composure, and dignity

o Fosters an objective and just environment

o Inspires and enables collaboration across the organization

o Ensures personal and departmental conduct aligns with ethical and professional standards

o Motivates all team members and staff

Accountability: Accept Responsibility and Expect Accountability

o Always aspires to achieve desired results and quality outcomes

o Inspires trust and honesty, and expects oneself and others to be fully accountable

o Actively motivates and/or supports others to meet and exceed goals and objectives

o Excels in demonstrating and promoting regulatory compliance, adherence to TBHC policies and procedures and the Code of Conduct, and protecting patient health information and personal data

o Can be counted on to exceed goals successfully

o Steadfastly pushes self and other for results

o Is constantly and consistently a top performer

Hospitality: Exude Hospitality, Compassion and Courtesy

o Always welcomes individuals with energy, interest and projects a positive attitude

o Exceeds patient, visitor and staff expectations by setting new levels of service standards

o Demonstrates excellent service recovery skills when expectations are not met

o Dedicates focused attention in a helpful, positive way, being compassionate even in difficult and challenging situations

o Constantly works to improve and reinforce principles of hospitality in own department and throughout the entire Hospital

Innovation: Practice Innovation and Embrace Change

o Frequently brings new ideas to the job; impacts other areas positively in adopting new practices

o Continuously seeks new ways to improve processes and outcomes

o Promotes the adoption of new practices

o Makes good decisions based upon a mix of analysis, wisdom, experience, and judgment

o Provides challenging and stretching tasks and assignments

o Builds and maintains open channels of communication throughout the department and the Hospital

Teamwork: Cooperate and Collaborate

o Ability to rally, energize and focus the team toward achieving successful outcomes

o Anticipates patient and departmental needs, is a self starter and supports others to achieve team goals

o Works to improve and reinforce the performance of others by providing clear, behaviorally specific performance feedback.

o Communicates clearly and concisely with internal and external customers

o Facilitates constructive interactions with individuals and groups

Pride: Pride and Professionalism

o Reflects the hospital’s missions and values by demonstrating expertise, confidence and compassion to assure patients and other customers are well cared for

o Always committed to achieving excellent results and takes pride in individual and team accomplishments

o Promotes facility cleanliness; exudes a welcoming and inviting presence to all patients, visitors and staff

o Dresses professionally and promotes a quality image for the hospital to patients, visitors and staff

o Constantly works to improve and reinforce principles of pride and professionalism in own department and throughout the entire Hospital.

Qualifications:

• BS degree
• 6 or more years of IT leadership and been responsible for key IT projects within a large, enterprise level corporate environment.
• In-depth knowledge of VMware network architecture. (VCP6 Certified)
• Very strong experience in software defined networking. (CCNA Certified)
• Working knowledge of Cisco Nexus equipment. (CCNP-Route Certified)
• Experience with All Flash FAS which is Enterprise-class scale-out all-flash storage for both SAN and NAS