The People Operations Partner will serve as a trusted point of contact and provide HR support to employees across the organization for various aspects of People Operations, including employee relations, payroll, benefits & 401(k), and workflow/process improvement.

Responsibilities:

HRIS Administration

• Process payroll for hourly, salaried, and temporary employees.
• Act as main point of contact for our Rippling account.
• Liaise with the Rippling team to troubleshoot, and continuously improve Rippling processes and reporting so that efficiencies are realized.
• Manage new hire onboarding process, internal transfers and promotions in Rippling.
• Administer employee benefits programs, including enrollment, changes, terminations, and retirement programs, serving as a strategic advisor alongside benefits brokers for annual renewal and open enrollment.
• Prepare anniversary, birthday and new hire announcements.
• Assist in the administration of employee engagement surveys and review cycles.

Compliance Policy

• Establish and implement people operations specific policies and workflows, working with the Chief of Staff to revise and enhance these as needed to increase efficiency and decrease manual processes.
• Act as a point of contact for employee inquiries, grievances and conflicts.
• Ensures compliance with federal, state, and local payroll, wage, and hour laws and best practices.
• Oversee all requests for LOA, FMLA, ADA and ensure consistency in responses for requests for LOA and accommodations.
• Provide support in organizational efficiency, offering guidance on people-related issues, and driving effective people programs.
• Partner with executive team on annual and bi-annual review and adjustment processes.
• Oversee all worker’s compensation incidents/accidents including claim status, documentation and managing oversight of each claim. Oversee OSHA reporting and sit on safety committee(s).
• Ensure employees are enrolled in compliance courses via Grace Hill and monitor for completion.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• Proven experience in human resources management, with at least 5 years or experience.
• In-depth knowledge of HR best practices, employment laws, and regulations.
• Strong leadership and communication skills.
• Excellent interpersonal and problem-solving abilities.
• Ability to handle confidential information with discretion.
• HR certification (e.g., SHRM-CP, PHR) not required, but preferred.
• Experience working in the hospitality industry is a plus.
• Familiarity with Rippling and Lattice is a plus.

Employee Benefits:

Time away

• Generous PTO policy EOY rollover
• 10 paid company holidays
• Paid parental leave

More than just your salary

• 401k company match
• Discounted employee rent program
• Free parking pre-tax commuter benefits
• Monthly spot bonus programs
• Employee referral incentive
• Discounts at all in-house cafes

Health Wellness

• Gym pool access at any of our Urby locations
• 80% employer sponsored Cigna medical, dental, vision plans
• HSA FSA with up to $2,500 company match
• Mental health support available through Ginger

Culture

• Social work environment with fast paced start-up energy
• Company outings including a beach party day!
• Complimentary snacks and monthly team lunches
• Casual but cool dress code

Growth Development

• Networking events
• Exclusive trainings with inspirational industry experts
• Cross-training programs
• Tuition reimbursement