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Trispoke Managed Services Pvt. Ltd. is Hiring a Desktop Support Tech Near Nashua, NH
- Supports computer users with installation of hardware/software and networking components to meet personal computer needs.
- Win 7 upgrades and deploy of new replacement machines.
- Diagnoses and troubleshoots problems with individual or multiple computer systems to maintain proper functioning; resolves issues including contacting and assisting vendors.
- Conducts diagnostic reviews and produces error reports as requested by customers to identify and correct any problems.
- Assists with computer studies, projects, and implementation of policies throughout area of assignment.
- Assists in the design and development of standardized operational management reports to identify issues or monitor computers.
- Researches, analyzes, and provides hardware/software recommendations, ordering information, and other purchasing information to users to assist in purchasing necessary equipment.
- Diagnoses and resolves moderate end-user hardware/software problems including remote access software.
- Performs new computer configuration and coordinates the workstation upgrade/replacement process.
- Participates in the deployment of new software platforms.
- Track user requests for equipment, for information, and problem reporting by opening cases and keeping case histories current and complete.
- Verify with the customer that the problem has been resolved and close case.
- Experience with M365 / O365 migrations is a hard requirement Experience with MDM is required.
- We prefer Intune, but please specify if they have used something else. It will be considered.
- Working knowledge of computer hardware, software, and terminology. BASIC problem-solving skills.
- Must have good communication skills. Good organizational skills.
- Working knowledge of ServiceNow Ticketing system a plus.
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For more jobs: https://www.linkedin.com/company/trispoke-managed-services-pvt-ltd/jobs/?viewAsMember=true
Job Summary
Contractor
$52k-64k (estimate)
05/28/2024
07/28/2024
The job skills required for Desktop Support Tech include Installation, Networking, Problem Solving, Computer Hardware, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Tech. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Tech. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Tech positions, which can be used as a reference in future career path planning. As a Desktop Support Tech, it can be promoted into senior positions as a PC Maintenance Technician II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Tech. You can explore the career advancement for a Desktop Support Tech below and select your interested title to get hiring information.
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