Requirements

 Core Competencies:

1. Leadership - Works effectively with co-workers to get goals achieved. Uses personal expertise to help others without being asked. Always behaves in an ethical manner.

2. Teamwork - Collaborates and cooperates to get the job done. Values the input and know-how of other team members and recognizes and appreciates their contributions. Asks for help and offers help to other team members when needed. Demonstrates reliability or commitment to the team. Shows up to support the team.

3. Futuristic Thinking - Demonstrates an ability to connect the dots and see the big picture. Strives to do a better job at what we do.

4. Time Management - Effectively manages time and priorities to meet deadlines. Demonstrates an ability to maintain deadlines in a fast-paced environment. Takes initiative and prioritizes tasks to stay on schedule.

5. Accountability - Recognizes when a mistake has been made and accepts personal responsibility for those outcomes. Utilizes feedback and is answerable for personal actions.

6. Self-Starting - Demonstrates initiative and willingness to begin working without direction.

7. Client Service – Meets Client Service Standards.

8. Resilience and Stress Tolerance - Performs effectively when faced with time pressures, adversity, or opposition. Remains focused, composed, and optimistic in difficult situations and bounces back from failures or disappointments.

Education:

High School Diploma or GED

Experience:

Customer service and/or office experience in a fast-paced environment preferred. Previous data entry experience is a plus.

Knowledge, Skills, and Abilities:

· Must have familiarity with Windows PC computers and strong typing skills

· Must be a self-starter with great attention to detail

· Must be able to communicate effectively with clients when applicable.

· Must enjoy problem-solving.

· Must have basic knowledge of Microsoft Excel

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee frequently is required to sit for up to 8 hours per day and, occasionally, lift office products and supplies, up to 20 pounds.