We are an established progressive private Optometry practice, with over 30 years in Clearwater. Our doctor is a highly skilled and compassionate professional in practice with several sub-specialties. Our practice culture is one that exudes a family environment of kindness, friendliness, positivity and respect. We are seeking the same in a mature, kind and stable front reception professional. You must have a warm and caring heart with a big smile to match. You must have a pleasant and outgoing personality and enjoy working with people of all ages. We have a loyal patient base who enjoy interacting daily with our joyful staff; forming relationships is an important part of your responsibilities, and contributes to the success of our practice as a team.

As a Receptionist, you will be the first and last point of contact for our patients. Our Receptionist’s duties include offering administrative support across the practice, helping to ensure a smooth transition of patients throughout. You will welcome and greet our patients with a big smile, and help them feel at home. You will coordinate front-desk activities, including answering and redirecting patient phone calls. You should be able to field patients with ocular emergencies in a timely and effective manner, while streamlining office operations to the highest quality standards. Multitasking and stress management skills are essential for this position, so flexibility is a plus.

Responsibilities

• Greet and welcome patients as soon as they arrive at the office
• Direct patients to the appropriate staff
• Answer, screen and forward incoming phone calls
• Knowledge in Optometry/Optical/Contact lenses
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email.
• Experience in Vision/Medical insurance/obtaining authorization
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Experience in Electronic Health Records (EHR)

• Hands-on experience in with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Exceptional customer service attitude

Please complete all assessments to be considered for an interview.

We look forward to meeting you, and wish you all the best in your search.

Job Types: Full-time, Part-time

Pay: $14.00 - $19.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus opportunities

Application Question(s):

• What is the hourly rate you are seeking?
• Why are you applying for this position with this practice?

Education:

• High school or equivalent (Preferred)

Experience:

• EHR: 1 year (Required)
• Optical: 1 year (Required)

Work Location: In person