PC Refresh Technician
24 month contract
Phoenix AZ 85009

Skills Required:
Strong customer service skills
interpersonal, written and oral communication skills
Advanced troubleshooting and problem solving skills
Excellent self-organization and time management skills
Ability to work collaboratively in teams and across organizations
Ability to synthesize feedback and adjust plans accordingly
Ability to develop and write technical documentation
Ability to evaluate and test emerging technologies
Ability to apply creative solutions to business problems to ensure business needs are most effectively met
Position will require extensive travel.
Resource will need to have the ability to drive to various locations with a personal vehicle with possible overnight stays

Experience Required:
General working knowledge of infrastructure technologies and in-house developed applications utilized in the enterprise
Ticketing and Department operating procedures
Knowledge of Microsoft products including operating systems and Office
Computer hardware configuration and repair knowledge
Knowledge of Ethernet network topology to assist with troubleshooting network issues
Knowledge of IT infrastructure industry standards and best practices
Advanced troubleshooting skills Problem definition and alternative analysis skills
Experience with Active Directory
Experience with Windows 10 Experience with Windows 7
Experience with Server 2008 and Server 2012 engineering
Experience with Backup solutions
Time Reporting MS System Center Operations Manager 2012 R2
Minimum 4 years of current working experience in an IT field
Associate/Bachelor degree in a related field is preferred