• Welcomes and greets all patients and visitors, in person or over the phone.
• Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
• Responsible for keeping the reception area clean and organized.
• Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.
• Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff.
• Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
• Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
• Protects patient confidentiality, making sure protected health information is secured by not leaving the information plain sight and logging off the computer before leaving it unattended.
• Process payments from patients for co-pays, uninsured visits and product purchases.
• Schedules appointments for new and recurring patients.
• Checks out patients and schedules follow up appointments.
• Discuss skincare products with patients and rings up the products for purchase.
• Balances at the end of each day.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person