We are seeking a proactive E-commerce and Warehouse Operations Coordinator to join our team at UNITED NUDE's Los Angeles office and warehouse.

This role is ideal for an enthusiastic individual with a keen interest in the fashion industry and a drive to excel in a dynamic environment.

As the E-commerce and Warehouse Operations Coordinator, you will be responsible for :

• Managing the inbound and outbound flow of products, including deliveries and returns.
• Handling the processing and shipping of e-commerce, dropship, and wholesale orders.
• Addressing customer support inquiries promptly and efficiently.
• Supervising inventory management and stockroom supplies.
• Scheduling and overseeing part-time order fulfillment staff.
• Collaborating closely with the E-commerce Manager and Dropship Operations Supervisor.
• Working alongside a small cross-disciplinary team in a fast-paced setting.
• Ensuring optimal warehouse capacity and managing high-volume inventory shipments.

Key Responsibilities :

• Fulfilling online orders by picking and packing products.
• Managing shipping and receiving tasks.
• Conducting thorough quality assessments and addressing product defects.
• Maintaining inventory accuracy through back-stocking and routine organizing.
• Assisting with monthly stocktakes and customer support related to online orders.
• Implementing and refining warehouse processes to improve efficiency.
• Maintaining clean, organized workspaces and ensuring adherence to standard operating procedures.
• Collaborating with team members and suggesting areas for improvement.

Job Details :

• Full-time position at one location (40 hours / week)
• Occasional weekend shifts required for high-volume inventory shipments (at least twice a year).

Requirements

• 1-2 years of experience in B2C order fulfillment and customer service.
• Ability to lift items weighing up to 30lbs for short distances.
• Familiarity with Shopify, dropshipping platforms, and productivity tools like Google Drive and Microsoft Suite.
• Proficiency in organizing data using spreadsheets.
• Available to work occasional weekends as needed for high-volume inventory shipments and peak seasons (min. 2x a year)

Benefits

• Convenient location in Monterey Park with easy access to the 10 freeway.
• Relaxed and inclusive work environment.
• Snacks provided, and dog-friendly office.
• Health insurance and paid time off.
• Staff discounts.

Last updated : 2024-05-25