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Northgate Ford is a well-established dealership in Port Huron, Michigan, looking for a dedicated Service Advisor to join our team.
We value face-to-face interactions and prioritize creating a positive and inviting environment for both our employees and customers.
As a Service Advisor at Northgate Ford, you will be the first point of contact for customers visiting our service department.
Your role will involve understanding customer inquiries, scheduling service appointments, and ensuring a seamless service experience.
If you are passionate about providing exceptional customer service, enjoy working in a fast-paced environment, and thrive on building relationships with customers, Northgate Ford offers an exciting opportunity to grow and excel in a customer service role.
Benefits
Annual Base Salary Commission
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Evenings Off
Responsibilities
Customer Interaction : Interact with customers to understand their service needs and provide guidance on available service options.
Service Scheduling : Schedule service appointments, coordinating with the service team to ensure timely completion of work.
Vehicle Assessment : Perform initial assessment of customers' vehicles to identify service requirements and communicate findings effectively.
Service Recommendations : Recommend necessary services and additional maintenance based on the vehicle's condition and manufacturer guidelines.
Service Follow-Up : Follow up with customers after service completion to ensure satisfaction and address any additional needs they may have.
Requirement
Experience : Previous experience in customer service, preferably in the automotive industry.
Communication Skills : Strong interpersonal skills and the ability to communicate effectively with customers and team members.
Automotive Knowledge : Basic understanding of automotive terminology and services.
Organizational Skills : Ability to multitask, prioritize tasks, and manage time efficiently in a fast-paced environment.
Problem-Solving Skills : Capacity to identify issues, analyze situations, and provide effective solutions.
Team Player : Collaborative mindset, willingness to work alongside colleagues to achieve common goals.
Professionalism : Maintain a professional demeanor, uphold ethical standards, and represent Northgate Ford positively.
Last updated : 2024-05-22
Full Time
Consumer Services
$57k-77k (estimate)
05/24/2024
08/23/2024
northgatefordcincinnati.com
CINCINNATI, OH
25 - 50
2009
AL SHAVER
<$5M
Consumer Services
Visit Northgate Ford for a variety of new and used cars by Ford in the Cincinnati area. Our Ford dealership, serving Cleves OH, Hamilton OH, Fairfield OH and Harrison OH, is ready to assist you!
The job skills required for Service advisor include Customer Service, Communication Skills, Scheduling, Problem Solving, Communicates Effectively, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Service advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service advisor. Select any job title you are interested in and start to search job requirements.