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Aurora, CO
Part Time
$20.00/hr
Grane Rx is currently hiring a LTC Customer Service Associate position who serves internal and external customers by determining requirements, answering inquiries, resolving problems, fulfilling requests to ensure excellent service standards and maintain high customer satisfaction by using the “WE CARE” customer service promise.
KEY RELATIONSHIPS
The Customer Service Associate reports directly to the Clinical Customer Care Manger Customer Service/PACE Manager. This position works in a shared services environment, which includes customer service, order entry, and pharmacists. This position works with team members and management in Pharmacy Operations, Medical Records, Consultant Pharmacists, Consultant Nurses, Billing, and Inventory. This position also works with nurses, doctors and patients in the facilities.
EXPERIENCE, SKILLS AND EDUCATIONAL REQUIREMENTS
Over 30 years Grane Rx has been an industry leader, revolutionizing long-term care pharmacy solutions and services. The company focuses on caring for thousands of assisted living and nursing home residents along with onsite clinical consulting and training. Long Term Care and PACE pharmacy solutions from Grane Rx are currently available in four states.
EOE
fm0418
Part Time
$44k-56k (estimate)
05/31/2024
05/29/2025
The job skills required for Customer Service Technician - Part Time include Customer Service, Customer Care, Customer Support, Attention to Detail, Customer Satisfaction, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Technician - Part Time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Technician - Part Time. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Technician - Part Time positions, which can be used as a reference in future career path planning. As a Customer Service Technician - Part Time, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Technician - Part Time. You can explore the career advancement for a Customer Service Technician - Part Time below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Technician job description and responsibilities
Consults with customers to establish needs and offer the most appropriate solutions, providing the most gracious and highly professional service with patience, empathy, and the finest care.
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Coordinate with various departments to restore or repair customer service.
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Formulate trouble reports/tickets and/or provide solutions for customer repair problems.
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Customer service representatives typically use a telephone, computer, and other office equipment.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Technician jobs
Have a clear escalation pathway.
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Creating the bond and the trust.
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Have ample self-service options available.
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Define customer service responsibilities.
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Establish continuous communication with other departments.
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Step 3: View the best colleges and universities for Customer Service Technician.