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Receives incoming phone calls for clinic appointments from patients, nursing staff, and physicians. Responsible for the complete and accurate processing of appointment scheduling, pre-registration, eligibility screening, insurance verification, pre-authorization, and financial counseling.
Responsible for the scheduling, updating, and canceling of patient clinic appointments. Obtains patient demographics, insurance, eligibility, and financial responsibility information to ensure complete and accurate registration.
Minimum Qualifications :
High School Diploma or GED.
Minimum 6 months in customer service.
Work Schedule : Flexible
Special Requirements :
C., Typing 25 wpm and Word Processing.
Excellent customer service skills, dependable, self-motivated, excellent communication skills, bilingual preferred. Must score minimum 80% on OPAC Customer Service Test.
Equipment Operated :
Last updated : 2024-06-07
Full Time
Civic & Environmental Advocacy
$39k-52k (estimate)
06/08/2024
09/05/2024
harrishealth.org
HOUSTON, TX
1,000 - 3,000
2011
WENDY KELSEY
$50M - $200M
Civic & Environmental Advocacy
Riverside Dialysis Centers is a health, wellness and fitness company based out of 500 J Clyde Morris Blvd, Newport News, Virginia, United States.
The job skills required for Call center rep include Customer Service, Scheduling, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center rep. Select any job title you are interested in and start to search job requirements.
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If you are interested in becoming a Call Center Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Rep job description and responsibilities
They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
02/25/2022: Kansas City, KS
Agents are responsible for making outbound calls to set appointments and gather survey data.
01/15/2022: Duluth, MN
Call Center Representatives are general responsible for handling large amount of customer calls.
03/27/2022: Canton, OH
A call center rep should be able to handle pressure.
02/18/2022: Hartford, CT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Rep jobs
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers needs.
03/03/2022: Hartford, CT
Call center agents might have to handle a chatty customer one moment and an angry one the next.
02/24/2022: Parkersburg, WV
Many call centers are moving to the cloud, and with that shift comes a huge amount of flexibility and more opportunity to work as a call center representative from home.
03/22/2022: Miami, FL
Call center rep are customer oriented.
01/27/2022: Saint Petersburg, FL
Step 3: View the best colleges and universities for Call Center Rep.