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The Shift Supervisor is responsible for supervision and direct quality assurance of employee and volunteer crisis workers scheduled on his/her shift. This requires the ability to serve as an expert on call center operational protocols, personnel management, as well as provide support and supervision regarding crisis situations. Shift Supervisor may also provide direct telephonic service to callers and texters who use our crisis line, as necessary, which requires rapid assessment of complex behavioral health situations, development and recommendation of appropriate crisis interventions to be implemented with individual clients, their families, and a wide variety of community helpers, including law enforcement and EMS personnel.
Shifts:
3p-11:30p Sunday, Monday. Tuesday, Wednesday, Thursday,
3p-11:30p Saturday, Sunday, Monday, Tuesday, Friday
Salary: $45,860
Full benefits including medical, dental, and more!
Are you a good fit for the Crisis Services Team?
If so, you might just be perfect for this Supervisory position!
PRIMARY DUTIES:
QUALIFICATIONS:
All shifts are remote and Eastern Standard Time
Weekend and holiday availability required
HopeLink Formally known as PRS is recognized as one of the 50 Best Nonprofits to Work for in the U.S. We provide behavioral health, crisis intervention, and suicide prevention services. Our vision is to change and save lives in our community by empowering hope, safety, recovery, wellness, independence, and community integration.
Equal Opportunity Employer. Committed to Diversity, Equity, and Inclusion
'Where Hope Meets Help.'
HopeLink is an Equal Opportunity Employer
We are unable to hire in the following states:
California, Illinois, Massachusetts, Michigan, New York, North Dakota, Ohio, Oregon, Washington, Wyoming
Job Posted by ApplicantProFull Time
$62k-83k (estimate)
05/27/2024
06/15/2024