31 Jobs
Smartfox LLC is Hiring a Customer Service Representative Near Minneapolis, MN
Job Title: Customer Service Representative III
Duration: 6 months
Location: Edina, MN 55439 - Hybrid role
Job Description:
The Customer Service Assistant’s purpose is to provide highly responsive, best-in-class customer support to both internal and external customers.
Responsibilities
- Process sales orders for sales reps in Move medical and NetSuite.
- Perform accurate and timely processing of all customer orders via email, phone, and fax.
- Perform account and order management to ensure customer relationship needs and business requirements are met. Ensure proactive communication with internal and external customers, such as order acknowledgment, shipping information and delays.
- Assist in generating quotes for Territory Manager
- Assist A/R and Territory Managers in obtaining purchase orders prior to customer’s stocking orders and/or bill only purchase orders after local inventory placements.
- Adhere to internal standards for customer service-related processes.
- Assist customer service representatives as needed in ensuring data accuracy in Move medical by reviewing and clarifying with users regarding data they have entered.
- Ensure compliance with all corporate policies and quality system requirements.
- Other responsibilities, as needed.
Requirements
- Minimum of 1 years’ successful customer service or similar experience,
- Reputation for being a team player with strong prioritization, problem solving and decision-making skills.
- Demonstrated passion for maintaining optimal customer experiences through a sense of urgency balanced with a mindfulness towards quality and excellence.
Education/Requirements
- High school degree.
- Demonstrated evidence of attention to detail, excellent written and verbal communication skills, and flexibility
- Strong computer skills including experience working with ERP and CRM systems.
Preferred
- Medical device experience
- Experience managing and tracking physical company assets/products.
Job Type: Contract
Pay: $25.00 - $30.00 per hour
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: In person
Job Summary
Contractor
$44k-56k (estimate)
05/25/2024
09/20/2024
The job skills required for Customer Service Representative include Customer Service, Problem Solving, Customer Support, Flexibility, Attention to Detail, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
