MINIMUM QUALIFICATIONS

Education: Master’s degree or higher from an accredited university in Journalism, Technical Writing, English, or related discipline. Experience may be considered as a substitute for the educational requirements.

Training and Experience: Eight years’ technical editing experience in curriculum development and design or experience with quality control in another educational or publishing discipline.

Desired Experience: Five years’ experience in managing a quality control team of staff overseeing the development of curriculum materials to include Instructor/Facilitator Guides, Trainee/Student Workbooks, and on-screen text for Instructional Media Materials.

General Skills: Must possess strong technical editing skills; must possess highly developed collaboration, communication, organizational and facilitation skills; must be able to ensure ideas are expressed clearly in documents with appropriate organization, structure, and grammar; must be able to adjust language and terminology to the characteristics and needs of the audience; must be able to manage numerous tasks and projects effectively and concurrently; must be able to work effectively with diverse personality styles and employee levels internal and external to the organization; must be able to work individually and as part of a team; must possess strong interpersonal skills; must be able to work with and understand highly technical and conceptual content; must be able to design learning activities that apply principles of adult learning and participant-centered learning techniques; must be able to demonstrate effective facilitation and debriefing techniques; must be able to develop and maintain strong customer relationships.

Computer Skills: Strong Microsoft Office PowerPoint Word, Excel skills, Proficient in Outlook. Experience using Learning Management Systems, Project Management Systems (Microsoft Project, JIRA) and Online Content Management Systems Preferred.

Security Clearance: May require security clearance of “Secret” or above.

DUTIES AND RESPONSIBILITIES

Inform the originating writer or office of established stylistic requirements on how to correct deficiencies. Recommend changes in current specifications and suggest presentation methods for new style guides.

Create policy, guidance, and job aids documents for widespread and project specific use.

Maintain an organized and systematic control system for working files and completed deliverables to include their guidance documents for training.

Advise staff of the procedures, format, and stylistic requirements of written documentation and give them information and training/coaching on how to interpret the references.

Delegating tasks and overseeing business operations closely aligned with contract obligations across multiple contracts while maintaining high standards of quality.

Assure clarity of expression through grammatical construction, and edit style of writing to conform to an agency's specified preferences.

Assist Program Managers in staff performance evaluations and developing staff feedback for growth opportunities as well as, interviewing, hiring, and onboarding staff.

In the form of guides, reference sources, manuals, desk references, and other similar materials dealing with the agency's publications.

Supporting problem resolution with Program Managers across multiple contracts.