Job Summary: FIRST SHIFT
We are seeking a First Shift Front Desk Agent to join our team. The ideal candidate should have a passion for hospitality and excellent customer service skills. This position involves interacting with guests, handling inquiries, and ensuring a positive guest experience.

Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently
- Handle guest requests and concerns promptly and courteously
- Provide information about hotel services, amenities, and local attractions
- Operate phone systems, make reservations, and manage guest accounts
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure guest satisfaction

Experience:
- Previous experience in a customer service role, preferably in a hotel or resort setting
- Knowledge of front desk operations and hotel management systems
- Strong communication skills with fluency in English; bilingual or multilingual skills are a plus
- Ability to handle guest inquiries and complaints effectively
- Familiarity with hospitality industry standards and guest services best practices

This position offers an exciting opportunity to work in a dynamic hospitality environment. If you are passionate about providing exceptional guest experiences and have the required skills, we invite you to apply for the Front Desk Agent position with us.

Job Types: Full-time, Part-time

Pay: $12.00 - $13.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Preferred)

Ability to Commute:

• Hixson, TN 37343 (Required)

Ability to Relocate:

• Hixson, TN 37343: Relocate before starting work (Required)

Work Location: In person