Stallion Infrastructure Services is Hiring a Surveillance Field Technician Near Nashville, TN
Job Description Job Description As a key member of the Surveillance and Security team, the Surveillance Technician is a communication position responsible for the set up, installation and repair of electronic communications equipment, as well as, installation, maintenance and repair of surveillance equipment. This position is a customer facing role that will require frequent travel. Monday-Friday: 8-5 Highly likely: Overtime, On-Call, Weekends, and After-Hours. Role Priorities / Responsibilities:
The technician will be responsible for field support of the Solar Surveillance product line
Set up, install and repair electronic communications equipment; including computers, phone systems, wireless products, LTE, and satellite systems (systems/equipment used, but not limited to: PBX, Auto Acquirers, LTE modems, and use of hard wiring)
Communicate job progress to customers, job managers, and Technical Services
Configure network, telephony and other communication equipment
Diagnose and troubleshoot network, telephony, LTE, and VSAT related issues
Troubleshoot and repair solar systems related to product lines
Complete field retrofits related to product improvements
Provide guidance to customers for best equipment placement and configuration during installations and service calls
Essential Knowledge, Skills and Abilities:
Knowledge of various VMS (Video Management Systems)
Knowledge of various types of IP cameras and supporting systems and components
Knowledge of computer networking systems
Demonstrated ability to work with minimal supervision
Able to troubleshoot low voltage systems on their own or with minimal remote guidance
Demonstrates a strong work ethic
Exemplifies a customer service first attitude
Exemplifies attention to detail in their work
Knowledge of Microsoft Excel, Word Processing, and Outlook email applications
Must have a valid driver's license and a motor vehicle record that meets fleet insurance requirements
Ability to travel out of state for extended periods of time
Ability to lift equipment weighting up to 60lbs
Stallion is a drug free environment, must pass pre-employment drug, alcohol, and background screen
Education and Experience:
Preferred training from a two-year vocational school or equivalent training
2 years of experience working with CCTV systems including IP cameras, NVRs and other peripheral components
2 years' experience working with networking
Preferred 5 years of experience working with and troubleshooting various transports (LTE, Satellite and various point to point systems)
Preferred 5 years of experience working with low voltage systems including 12VDC, 24VDC and 110VAC