Our goal is to be an Employer of Choice, and it takes all of us to achieve this. That's why all Commonwealth Credit Union team members are expected to live our Team 1 culture in all facets of their position. This includes our commitment to Diversity, Equity, Inclusion, Accessibility, and Belonging.

At Commonwealth Credit union, we are united in our Common Purpose to Better Lives through OUR PASSION to Serve. This includes everyone, from our team members to the people in the communities we serve. That’s the emphasis of our Team 1 Culture. Together Everyone Achieves More. We believe We Better Lives when we cultivate diversity, promote equity, foster inclusion, are intentional about accessibility, and provide an environment where everyone feels like they belong. That’s an Extraordinary Experience. That’s Bettering Lives. That’s Team 1.

Our Co-op Student Business Operations Teller accurately and efficiently performs financial transactions affecting the accounts or loans of credit union members. As a member of the Business Operations & Underwriting team, our Co-op Student Teller also assists with administrative functions, such as sorting and processing mail. This includes payments, deposits, and other member and vendor mail items.

Our Co-op Student Business Operations Teller consistently provides quality member service. They maintain acceptable cash/negotiable balancing standards and examine checks for endorsements and other features. They follow internal controls to safeguard credit union funds and assets, organize work and maintain accurate records. They maintain knowledge of credit union products and services to confidently support credit union sales efforts.

Candidates must be referred by their high school Co-op counselor, work-based learning coordinator, business teacher, or career adviser.

The duties of a Co-op Student Business Operations Teller include, but are not limited to:

Relationships and Member Experience

• Representing the Credit Union in a courteous and professional manner.
• Effectively utilizing all forms of communication in a clear and concise manner.
• Collaborating with others to meet member needs.
• Assisting members with discrepancies, account balancing, printing cards, and other maintenance requests as needed.

Development

• Taking ownership for personal and professional growth opportunities through cross training and involvement in committees.
• Actively participating in 1:1 meeting, openly accepting feedback and coaching, and adjusting behaviors accordingly.
• Maintaining an in-depth knowledge of products and services and utilizes additional resources, when necessary.

Risk Management

• Maintaining knowledge and a heightened awareness of all organizational security, confidentiality, compliance and cybersecurity.
• Communicating any suspicious activity to management immediately.
• Utilizing established procedures to properly identify the correct membership prior to performing transactions.
• Adhering to established security procedures.

Accuracy

• Maintaining an acceptable level of errors based on transaction volume.
• Performing tasks with their purpose in mind, ensuring the task is completed thoughtfully.
• Taking ownership and accountability for errors and adjusting to prevent future errors.