Body Shop Receptionist / Appointment Coordinator Job description

At Jack Demmer Automotive Group, we are committed to providing an exceptional client experience and we know that starts with our most valuable resource - our team. Family Owned & Operated for over 60 years!

Jack Demmer Automotive Group offers great career opportunities and prefers to promote from within. As a result there is minimal turnover. We provide outstanding pay programs, benefits, training and a culture where we strive to better ourselves, the experience of our clients and our community. This fast paced task driven and team oriented dealership is growing and needs to expand our team. Jack Demmer Automotive Group has an excellent opportunity for a Body Shop Appointment Coordinator.

Job Type: Full-time

Salary: From $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Responsibilities

• This is a full-time role with 40-hour work weeks on a rotating schedule
• Schedule repair appointments for our guests to get their vehicle needs taken care of
• Greet customers as they enter the dealership
• Actively listen to customers, answering their questions, and directing them appropriately as they request
• Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries
• Manages and Maintains Rental Fleet
• Confirm scheduled and missed appointments
• Scanning and Document Management
• Issues and Tracks Purchase Orders

Qualifications

• Strong computer skills, including Gmail, Excel and Word (and preferably dual-screen experience)
• Strong customer service background
• Excellent verbal and written communication skills
• Punctual, reliable and eager to improve
• Clean driving record and valid driver’s license
• Must have a positive attitude and enjoy working on a team
• Ability to commute/relocate: Wayne, MI 48184: Reliably commute or planning to relocate before starting work 

What's the "Demmer Difference"? The difference is our personalized approach with each individual client. We know your time is valuable which is why we work at our clients' pace and around their busy schedules. Let us be your resource for all things automotive. Our goal is to make your experience comfortable & hospitable. Finding the right vehicle to suit your needs should not be intimidating or stressful; it should be effortless.

Fast paced - Fast Growing - Newly Remodeled Facility - Opportunity for Growth

We are all the face of the Jack Demmer Ford brand & what it means to exemplify the "Demmer Difference".

Great Team Environment - This is a career, not a job!

We promote a workplace of integrity and respect, and we truly care about our employees and their families.

Flexible hours; NO SATURDAYS.

Learn more about Jack Demmer Ford on YouTube:

What does the "Demmer Difference" mean? https://youtu.be/0oAFv4FkcNk