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TITLE: Business Engagement Manager
POSITION CLASSIFICATION: Exempt
POSITION REPORTS TO: Business Development Director
POSITION OVERSEES: N/A
JOB SUMMARY:
Business Engagement Managers are responsible for the overall growth and engagement of the Lancaster Chamber’s Membership and Investment model. Additionally, ensuring Chamber members understand the value proposition associated with their membership, enjoy a positive and rewarding membership journey, grow their existing membership investment, and renew their membership on an annual or monthly basis.
Key functions of this position include identifying and recruiting new members, retaining current members, growing existing member relationships, and attaining/exceeding monthly and yearly membership sales goals. The BEM will also engage in strategic and regular communications regarding Chamber member dues, identify sponsorship and advertising opportunities and execute timely collection of all dues payments. By leading with the Chamber’s mission, the BEM’s will create new and steward existing relationships to deliver exceptional value and service to all Lancaster Chamber Members, Non-Members, and businesses in the community.
ESSENTIAL FUNCTIONS:
ADDITIONAL REQUIRED DUTIES:
Achieve monthly sales goals.
Achieve weekly appointment targets.
Attend weekly Sales team meetings.
Attend regular staff meetings.
Collaborate with internal staff.
EXPERIENCE AND SKILLS:
Bachelor’s degree in business, Marketing, or related field, or equivalent experience that demonstrates the capability to complete all listed responsibilities.
At least three years’ experience in sales, business development, and relationship management.
TECHNOLOGY REQUIREMENTS:
Capability to quickly learn a CRM database system.
Moderate to extensive knowledge of Microsoft applications.
Moderate to extensive capability to conduct research using multiple platforms to gather information about businesses and individuals in the business community.
GENERAL REQUIREMENTS:
Strong verbal and written communication skills.
Ability to speak in front of groups and individuals at all levels of business to conduct member presentations.
Excellent customer service.
Ability to collaborate with internal Team Members.
Excellent interpersonal skills.
Ability to multi-task; establish priorities and develop relationships.
Must be comfortable working with all levels of staff (internal/external),
volunteers and members.
Motivated and driven to succeed.
A valid driver’s license is required.
OTHER REQUIREMENTS:
Abides by and follows the Lancaster Chamber Employee Handbook.
Abides by and upholds the Chamber’s mission, vision and value proposition statements and core values.
Represent the Chamber in a professional manner.
Additional duties as assigned.
Capability to attend and work at Chamber events that occur before or after normal business hours.
Full Time
$122k-160k (estimate)
05/27/2024
06/09/2024
The following is the career advancement route for Business Engagement Manager positions, which can be used as a reference in future career path planning. As a Business Engagement Manager, it can be promoted into senior positions as a Partnership Business Development Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Business Engagement Manager. You can explore the career advancement for a Business Engagement Manager below and select your interested title to get hiring information.