Job Title: Operations Analyst

Reports to: CEO

Location: Mesa, AZ

Job Type: Full-time

Job Summary:

The Operations Analyst role at Northstar Preschools, a leading childcare platform, entails analyzing operational data, optimizing processes, conducting quality assurance audits, and managing reporting for government programs. This position plays a pivotal role in driving data driven decision making, enhancing operational efficiency, and ensuring regulatory compliance. The impact of this role is vital to the company's success, as it empowers the leadership team in strategic decision making while also ensuring consistency in company operations. As Northstar continues its rapid growth, this role will provide career development opportunities.

About Us:

Northstar Preschools is a top 50 childcare platform dedicated to providing a safe and reliable solution for parents. We are passionate about serving the whole child - Mind, Body, and Heart - to provide a strong foundation for children and enable communities to thrive. We’re building a dynamic and cohesive team with unified values of growth, service, positivity, ownership, and excellence.

If you have a background in data and analytics, share these values, and want to make a positive impact for children and communities, come join our team!

Key Responsibilities:

1. Data Analysis and Reporting:
   1. Analyze operational data to identify trends, patterns, and areas for improvement.
   2. Generate regular reports and insights to inform management decision-making.
   3. Monitor key performance indicators (KPIs) and recommend strategies for optimization.
2. Process Optimization:
   1. Evaluate and streamline operational processes to enhance efficiency and effectiveness.
   2. Identify bottlenecks and propose solutions to improve the overall workflow.
   3. Work closely with cross-functional teams to implement process improvements.
3. Quality Assurance:
   1. Conduct data audits to ensure compliance with internal policies and regulatory standards.
   2. Develop and implement quality assurance processes to maintain operational standards.
   3. Collaborate with relevant stakeholders to address and rectify any quality-related issues.
4. Federal & State Program Administration:
   1. Gather and report key information for the Child and Adult Care Food Program (CACFP) and state and federal grants.
   2. Coordinate with site directors to maintain accurate records of daily attendance, meal counts, menus, food purchases, and program expenses.
   3. Submit accurate and timely claims for reimbursement through the state agency or sponsoring organization.
5. Communication and Collaboration:
   1. Attend leadership meetings and participate in identifying solutions to key company issues.
   2. Foster strong relationships with internal teams and external partners.
   3. Act as a liaison between different departments to facilitate effective communication.

Qualifications:

• Bachelor's degree in Statistics, Mathematics, Information Systems, Business Administration, or a related field.
• Strong analytical and problem-solving skills with a keen attention to detail.
• Proficiency in data analysis tools, techniques, and software, including advanced Excel functions and data visualization tools (e.g., Tableau, Power BI).
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a fast-paced, dynamic environment.
• Knowledge of childcare regulations and industry trends is a plus.

Our company operates under the following core values:

• Growth Mindset: We use our creative minds to challenge ourselves to be better every day.
• Servant Leadership: We humbly serve others and pitch in to help the team succeed.
• Positive Attitude: We choose to be positive, compassionate, and joyful.
• Ownership: We own and take pride in our responsibilities and actions.
• Excellence: We set the industry standard in dependability, communication, and staff empowerment.

Northstar Preschools is an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.