```Job Overview```
We are seeking a friendly and customer-oriented Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional service and ensuring guest satisfaction. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

```Duties```
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel amenities, services, and local attractions
- Handle guest complaints or concerns with professionalism and resolve issues promptly
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as filing, data entry, and reservation management

```Experience```
- Previous experience in hospitality or hotel management preferred
- Bilingual/multilingual skills are a plus
- Familiarity with phone systems and phone etiquette
- Strong customer service skills with the ability to handle difficult situations calmly and effectively
- Excellent communication and interpersonal skills

At our hotel, we value our employees and offer competitive benefits including:
- Competitive pay
- Health insurance options
- Paid time off
- Opportunities for career growth within the company

If you are a motivated individual with a passion for providing exceptional guest service, we encourage you to apply for the Front Desk Agent position. We look forward to reviewing your application.

Job Types: Full-time, Part-time

Pay: $16.50 - $16.75 per hour

Expected hours: 20 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Morning shift

Work setting:

• In-person

Work Location: In person