Brillius is Hiring a Technical Support Field Technician Travel Needed Near New York, NY
Job Description
Job Description
Desktop Support/End-user Support/Field Engineer Long TERM Location 1: lake success ny Need 50 % of time Travel to : 1 secauses NJ Location 2 : Chappaqua, NY 10514 Need 50 % of time Travel to: middletown ny 1094 Skills: -Bachelor's degree in Computer Science or similar field -Prior experience in desktop support or related field -In-depth knowledge of desktop hardware and software systems -Proficient in computer operating systems such as Mac, Linux, and Windows Responsibilities: -Provide support for users of computers and software systems. -Provide hands-on or remote assistance in computer setups, upgrades, software operation, and maintenance. -Provide general training for relevant applications and hardware -Responds to client inquiries -Provides technical support to users -Troubleshoots hardware and software issues -Provides instructions or directly sets up desktop hardware -Assists with installation of computer software and operating system updates -Records logs of rendered support