Duties and Responsibilities

• Execute investigation of accidents, ranging from simple yard incidents to DOT recordable accidents.
• Ensure timely completion of internal incident reports.
• Work with fleet managers and outside repair specialists to make sure all incidents are reported.
• Document and preserve evidence, including photographs, video, witness statements, etc.
• Gather and review various forms of data, including accident reports, driver and witness statements, surveillance footage, and truck camera footage to create a comprehensive overview of the incident.
• Collaborate with experts in relevant fields such as drivers, maintenance staff, law enforcement, shippers/receivers, etc. to analyze the technical aspects of an accident.
• Interpret data to determine causation and contributing factors as well as liability.
• Communicate conclusions and recommendations in a concise and understandable manner.
• Collaborate with maintenance team to determine cost of repair/collect estimates.
• Work with accounting to make sure they have everything needed to collect or make payment.
• Assist in conducting Corrective Action Reports to reveal the root cause of an incident.
• For Keller at-fault incidents/accidents, conduct training with driver to prevent future occurrences.

Knowledge, Skills, and Abilities

• Class A driving experience preferred but not required.
• Ability to be a self-starter, requiring minimal supervision.
• Ability to function in a team-based environment.
• Ability to make decisions and take appropriate action.
• Ability to communicate effectively.
• Ability to be flexible in a fast-paced changing environment.
• Demonstrate core values of Responsive, Resourceful, Reliable
• Strong PC skills including, but not limited to: MS Word, Excel, and Outlook.
• Participate in corrective and preventative action initiatives.

Must be willing to work on-call rotation