8 Jobs
Online Labels Group is Hiring a Customer Service Representative Near Lake Mary, FL
Role Summary
Are you passionate about delivering customer service or looking to join the customer service field? Look no further and join our dedicated team here at Online Labels Group. Customer Service is crucial and you will learn industry knowledge to help our existing customers and potential new customers via phone calls or email support tickets. Want to learn more? Apply today!
Shift available: Monday-Friday: 11:00am-8:00pm
Training Shift: Monday-Friday 8:00am-5:00pm
Pay rate: $15-$17 Benefits:
- Potential Monthly Departmental Bonuses
- Medical
- Dental
- Vision
- Paid Time Off (PTO)
- 401(k) with Company match
- Holiday Pay
- Supplemental Insurances (Cancer, Critical Illness, Accident, Short Term & Long Term Disability, Life Insurance)
- Manage incoming calls, tickets, and live chat messages from customers
- Communicating with customers to ensure that all of their needs are understood and addressed
- General administrative duties
- Troubleshooting customer issues
- Collaborate with other internal departments to ensure that they fulfill all customer requests
- Guide customers to the correct service based on their business needs provided criteria
- Excellent organization, attention to detail, and follow-up skills
- Strong written and verbal communication skills
- Strong typing and computer skills (40 wpm)
- Ability to interface well with all levels of management
- Ability to work well in a team environment as well as on your own
- Self-motivated and solution-oriented
- Customer-focused
- Excellent analytical, problem-solving, and decision-making skills
- Positive attitude
- Ability to adapt to new technologies and processes quickly in ever-evolving systems
- Excellent interpersonal skills and strong emotional intelligence
- 0-2 years in the same or similar role
At Online Labels Group, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Online Labels Group is proud to be an equal opportunity workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
Job Summary
Per Diem
$32k-40k (estimate)
06/05/2024
06/22/2024
thelabelguide.com
Longwood, FL
<25
Durable Manufacturing
Related Companies
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
