The Hotel Deco in downtown Omaha is proudly managed by Providence Hospitality Partners which is based in Denver, Colorado, and founded in 2002. We strive to operate hotels where every guest wants to stay, every associate wants to work, and every investor wants to own. We encourage and support each associate to achieve clearly defined objectives, and we pursue a proactive position to enhance the wellbeing in our communities. We provide a corporate culture that values teamwork, a strong work ethic, service to others, and personal balance.

SUMMARY: The Valet Attendant greets guests at the hotel entrance and safely parks their car in an efficient manner.

DUTIES AND RESPONSIBILITIES:

• Greet every guest with warm and friendly greeting
• Secure keys in locked podium/key box
• Verifies ownership of vehicles – keys for claim check
• Be able to perform and stay organized under stress
• Maintain a high level of integrity in regards to guest’s vehicles and personal possessions
• Reports all incidents immediately to supervisor or manager
• Be able to anticipate guests needs
• Ensure overall guest satisfaction
• Perform other duties as requested by management

QUALIFICATIONS:

• Excellent customer service skills
• Ability to understand and follow written and verbal instructions
• Professional appearance and demeanor
• Ability to effectively communicate with people at all levels and from various backgrounds
• Bilingual skills a plus

EDUCATION AND EXPERIENCE:

• Must have a valid driver’s license
• Previous customer service experience preferred

COMPETENCIES:

• Quality-Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity-Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Safety and Security-Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Attendance/Punctuality-Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability-Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Continually required to stand and walk
• Continually required to utilize hand and finger dexterity
• Occasionally utilize visual acuity to operate equipment and use a keyboard
• Must be able to push and pull carts and equipment weighing up to 250 lbs. if assisting the bell or front desk staff with guest luggage
• Continual exposure to outside weather conditions
• Must have a valid driver’s license if required to operate a company vehicle or guest vehicles

SALARY: $16 to $18 per hour

HOURS: 40 per week

BENEFITS:

• Medical, Dental, and Vision Insurance
• Voluntary Short-Term and Long-Term Disability
• Company paid Basic Life and AD&D Insurance
• 401(k) with Company match
• Paid Time Off and State required sick pay
• 8 Paid Holidays
• Hotel discounts by brand