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Wise Auto Group is Hiring a Parts Manager Near Victorville, CA
Full job description
Job Title: Parts Manager
Department : Parts
Supervisor: General Manager
Summary Description
Manage employees and operations of the Parts & Accessories department. Provide courteous, knowledgeable assistance to customers; perform cashiering, stocking and other duties to promote efficient functioning of department. Identify correct part numbers specific to a motorcycle. Resolve difficult customer problems in a courteous and professional manner.
Duties and Responsibilities
Job Title: Parts Manager
Department : Parts
Supervisor: General Manager
Summary Description
Manage employees and operations of the Parts & Accessories department. Provide courteous, knowledgeable assistance to customers; perform cashiering, stocking and other duties to promote efficient functioning of department. Identify correct part numbers specific to a motorcycle. Resolve difficult customer problems in a courteous and professional manner.
Duties and Responsibilities
- Set-up and maintain a smooth running, efficient P&A department.
- Ensure P&A personnel are well trained and available when needed.
- Ensure the needs of the service department are being met.
- Review all stock orders to ensure a fast moving balanced inventory of Parts & Accessories.
- Maintain sufficient quantities of stock to support demand and acceptable inventory turn ratio along with an accurate inventory.
- Assist/coach/train staff when needed.
- Supervise and maintain an accurate up-to-date inventory management and control system (Open to Buy).
- Become familiar and efficient with all phases of the computer system required for service & parts management
- Establish procedures for ordering, receiving, logging into inventory, displaying, and selling all merchandise.
- Ensure employees keep a clean and orderly department.
- Generate and review Inventory and OTB reports.
- Knows the competitions' prices, selection, customer service promotions.
- Recruit and hire staff based on composite statistics.
- Employ sound management practices to ensure parts department contributes acceptable levels of gross and net profit.
- Maximize return on investment of parts inventory.
- Grow the volume of P&A sales.
- Maintain budgeted revenue and expense objectives.
- Develop advertising and promotional campaigns for merchandise.
- Provide reports to Dealer Principal or General Manager, as requested.
- Develop monthly and annual objectives for the department in collaboration with General Manager.
- Attend training sessions to keep current with P&A merchandising and inventory control issues. (P.A.C.E., HDU, etc.).
- Plan and execute "exceptional" promotions to bring both "new and existing" customers into the dealership on a regular basis.
- Perform other related duties as assigned or requested.
- Establish departmental work schedule, balancing the workloads of all employees with the needs of the department.
- Set policies and procedures for P&A department.
- Establish daily job assignments for sales staff as directed in the Daily Huddle and or jobs, which you determine to be appropriate and necessary.
- Evaluate and council department employees and maintain records of all employee performance reviews.
- Evaluate employee performance and keep General Manager aware of any issues, both positive and negative.
- Assist General Manager with recruiting, interviewing, hiring, and terminating employees.
- Provide training for all P&A employees (seminars; workshops; P&A sales, inventory mgmt., etc.).
- Strong leadership skills.
- Strong sales and sales management skills.
- Experience with retail sales and inventory management.
- Previous experience in developing and coaching a high performance sales team.
- Prefer knowledge and experience with servicing of Harley-Davidson motorcycles, and other products sold by the dealership, or the demonstrated ability to quickly learn them.
- Experience with Point-of-Sale and Parts & Service management computer software or the ability to quickly learn.
- Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
- Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
- High School Diploma or equivalent degree or greater required.
- Requires the use of both hands.
- Frequently required to bend, climb, stoop, crouch, reach, and lift 50lbs of material.
- Requires standing and/or walking for extended periods of time. •Requires the ability to balance and push an 800 lb motorcycle.
- The noise level in the work environment is usually loud.
- Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
- Occasionally exposed to exhaust fumes or other airborne particles.
- Frequently works near moving mechanical parts.
Job Summary
JOB TYPE
Full Time
SALARY
$82k-110k (estimate)
POST DATE
06/02/2024
EXPIRATION DATE
06/15/2024
WEBSITE
drivewiseauto.com
HEADQUARTERS
Van Nuys, CA
SIZE
<25
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The following is the career advancement route for Parts Manager positions, which can be used as a reference in future career path planning. As a Parts Manager, it can be promoted into senior positions as a Parts Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Parts Manager. You can explore the career advancement for a Parts Manager below and select your interested title to get hiring information.
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