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P.E.A.C.H. Teams is Hiring a Customer Service Representative Near Tucson, AZ
We are currently looking for a Customer Service Representative to join our team.
As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving complaints, and providing information about our products and services. You will interact with customers through various channels, including phone calls, emails, and chat messages.
Key Responsibilities:
- Answer customer inquiries and provide accurate information
- Resolve customer complaints and ensure customer satisfaction
- Process orders, returns, and exchanges
- Maintain customer records and update them as needed
- Collaborate with internal teams to address customer issues
- Up sell products and services when appropriate
Requirements
Requirements:
- Prior experience in customer service or a related field
- Service Titian experience preferred
- Excellent communication and interpersonal skills
- Ability to handle stressful situations and difficult customers
- Proficiency in using customer service software and Microsoft Office applications
- Strong problem-solving skills
- Ability to work in a fast-paced environment
- High school diploma or equivalent
Benefits
Benefits:
- pay $18-$ 20 hourly
- Medical Insurance
- Vision / Dental insurance options
- Paid training time
- Paid holidays and vacations (PTO starts after 90 days and grows from there)
Job Summary
Per Diem
$36k-46k (estimate)
06/05/2024
06/22/2024
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
