Join CSS Health, a division of Clarest Health, where we lead the industry in innovative Medication Management and Care Coordination software. Founded by clinicians and IT professionals, we are dedicated to providing actionable data to enhance healthcare delivery and reduce costs.

We're on the lookout for a full time, Bilingual LPN to join our growing team.

Why work for us?

• Competitive Salary: $23 – 26/hr

• 401(k) with company match

• Medical, Dental and Health Insurance

• Telemedicine

• Paid Time Off

• Pet Insurance

• Culture that appreciates the work you do and the ideas you have

• Colleagues that share your customer focus and commitment to excellence

• No hands-on care!

Schedule: Monday through Thursday 11 a.m. to 7:00 p.m. Friday 9:00 a.m. to 5:00 p.m.

About the Role:

The LPN will perform telephonic patient outreach and is responsible for interviewing patients about their medications related to prescriptions and over-the-counter items. Topics of discussion include adherence, adverse effects, current health status, and therapeutic recommendations. No Hands-on Care.

Key Responsibilities:

• Must be bilingual speaking both Spanish and English fluently.

• Maintains current knowledge of medications.

• Perform telephonic medication reviews.

• Accurately document clinical data in patient charts.

• Identify potential issues based upon information gathered during the interview with the patient.

• Follow all established CSS Health policies and procedures including but not limited to HIPAA, privacy and security policies and procedures.

• Operate office equipment such as voice mail messaging systems, email, and use of various software applications to support operational processes.

• Maintain appropriate training levels for duties and responsibilities described.

• Perform other duties or tasks, as assigned, or required.

• Must have high-speed internet.

Qualifications:

• Graduation from an accredited nursing program (LPN) with an active license.

• At least 1 year of experience in the healthcare industry is preferred.

• Prior call center experience preferred.

• Ability to work as a team member, be professional and have telephonic communication skills, have attention to detail, and exercise professional work ethics.

• Understanding of Medicare and Medicaid programs preferred.

• Understanding of HIPAA, Privacy, Safety, and Compliance guidelines.

• Knowledge of MTM and Transition of Care procedures and processes preferred.

• Intermediate understanding and ability to navigate a database system.

• Intermediate understanding of Microsoft Office Suite (Excel, Word, etc.) and knowledge of efficient record-keeping techniques.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand; walk; use hands; reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Remote eligible for candidates residing in the following states: New York, Florida, Texas, Missouri, North Carolina, Pennsylvania, Oklahoma, Oregon, Illinois, Wyoming, California, Arkansas, West Virgina, Maine, Ohio and Georgia

Clarest is an Equal Opportunity Employer. Reasonable accommodations will be made to enable individuals with disabilities to apply for a job or to perform the essential functions of their job. Please advise us if you require a reasonable accommodation.