SALES ASSOCIATE
COMPANY INFORMATION & OUR PURPOSE:
DolFinTech comes from the Merger of two great companies in the industry, Barri Financial Group and DolEx Financial Services. We operate in most of the USA. With hundreds of locations, and growing daily, the company and its employees are always looking for opportunities to make life easier for customers in this country and serve them with the warmth that characterizes the Hispanic culture. One of our primary objectives is to become the preferred option for our clients to carry out all their financial services. We want our clients to find in us the place where they can carry out all their transactions conveniently, in Spanish or English, together with an excellent level of service that characterizes us.
Our purpose is to provide superior quality non-banking financial services to the Hispanic population in the United States.As a result, our customers have rewarded us with their loyalty, enabling our employees, shareholders and the communities where we live and work to move forward. We have an extensive product line to include Check Cashing, Money Transfers, Bill Payments, Currency Exchange, Phone Cards, Pre-Paid Visa Debit Cards, International Mobile Recharge, Lottery Tickets and Money Orders as well as exploring several other venues.
PRINCIPLES:

• We conduct ourselves with the highest degree of honesty and integrity in all our dealings.
  •We treat ourselves, our customers, and our business partners as one big family.
  •We respect all individuals regardless of ethnicity, nationality, gender, educational level, etc.
  •We pride ourselves in providing the absolute best customer service in the financial services industry.
  •We welcome and promote the financial advancement of our employees and customers.

RESPONSABILITIES:
It must be when you as a brand ambassador for a dynamic Hispanic financial services company. As we continue to grow and change, as we add new products and locations, bring your passion for sales and service to the Hispanic community and your desire to connect will be essential to fuel our growth. One of the things that will change will be you. Want to learn and grow? High energy is what it takes to Connect with Our Culture!

• Builds rapport with existing and potential customer base to encourage customers to use our products and services.
• Advises customers about rates while gathering key information to find solutions for our customers.
• Works with highly confidential information such as customer financial records.
• Maintains current procedural knowledge for compliance guideline standard.
• Other tasks as assigned by management.

REQUIREMENTS:

• Authorization to work in the US.
• High School Diploma or GED.
• Strong verbal & written communication skills for constant interaction with prospective customers via in person approach, or by telephone.
• Knowledge of customer service concepts and practices.
• Ability to analyze customer needs & make recommendations.
• Ability to maintain confidentiality of customer information.
• Must speak Spanish fluently.

CONDITIONS:

• Working Conditions/Schedule:
• Open sales floor or a supermarket customer service booth.
• Office Environment.
• Flexible schedules between 9:00 AM - 8:00 PM Monday - Sunday.

RELATIONSHIP:
Reports directly to the Area Manager
INFORMACIN DE LA EMPRESA Y NUESTRO PROPSITO:
DolFinTech surge de la Fusin de dos grandes empresas, Barri Financial Group y DolEx Financial Services. Operamos en la mayor parte de los EE. UU. Con cientos de ubicaciones, y creciendo da a da, la empresa y sus empleados siempre estn buscando oportunidades para hacer la vida ms fcil a los clientes en este pas y atenderlos con la calidez que caracteriza a la cultura hispana. Uno de nuestros principales objetivos es convertirnos en la opcin preferida de nuestros clientes para realizar todos sus servicios financieros. Queremos que nuestros clientes encuentren en nosotros el lugar donde realizar todas sus transacciones cmodamente, en espaol o ingls, junto con el excelente nivel de servicio que nos caracteriza.
Nuestro propsito es brindar servicios financieros no bancarios de calidad superior a la poblacin hispana en los Estados Unidos. Como resultado, nuestros clientes nos han recompensado con su lealtad, permitiendo que nuestros empleados, accionistas y las comunidades donde vivimos podamos seguir avanzando. Contamos con una extensa lnea de productos que incluye cambio de cheques, transferencias de dinero, pagos de facturas, cambio de divisas, tarjetas telefnicas, tarjetas de dbito Visa prepagas, recarga mvil internacional, billetes de lotera y giros postales, adems de explorar varios otros productos.
Asociado de Venta
RESUMEN:
El Asociado de Ventas actuar como un representante clave de la organizacin ante nuestros clientes externos. Este rol se centrar en brindar un excelente servicio a travs de interacciones diarias con los clientes y al mismo tiempo crear valor para la organizacin y para nuestros clientes. Esta persona mejorar proactivamente la aceptacin y la marca de la empresa en el mercado mientras aplica las mejores prcticas y procesos durante las transacciones y servicios prestados.
REQUISITOS MINIMOS :

• Diploma de escuela secundaria o GED.
• Debe hablar espaol con fluidez y la comunicacin bsica en ingls.
• Habilidad para utilizar el teclado de computadora (letras y nmeros) y el mouse de computadora.
• Orientado a los detalles, especialmente al leer, escribir y contar nmeros y monedas.
• Fuertes habilidades de comunicacin verbal y escrita para una interaccin constante con los clientes en persona o por telfono.
• Pasin por brindar un excelente servicio al cliente.
• Capacidad para analizar las necesidades del cliente, asesorar sobre tarifas y hacer recomendaciones.
• Capacidad de recopilar informacin clave para encontrar soluciones para nuestros clientes.
• Mantiene la confidencialidad de la informacin del cliente.
• Capacidad para gestionar grandes cantidades de transacciones en efectivo.
• Trabajador de equipo, colaborador y orientado al servicio.
• Mantiene un ambiente de trabajo limpio y organizado.
• Mantiene y aplica conocimientos procesales actualizados para el cumplimiento de las normas de las directrices.
• Otras tareas que le asigne la direccin.

Diferentes horarios de 8:30 am - 8:30pm de Lunes a Domingo