Looking for your forever 'nursing home'? We offer our nursing family a work life balance and supportive team in each of our clinics that makes PALMS culture our greatest benefit. Besides a Monday through Friday set schedule and a rich PTO plan, we treat every employee like Family. Feel the difference, apply today.
We hire to retire. Come join our amazing team of professionals offering total family wellness and healthcare to residents of 7 counties via our 13 offices in North Florida.
PERKS:

• Work a Monday through Friday schedule from 8am - 5pm.
• Enjoy 12 PAID Holidays including your Birthday.
• Family focused company values for work/life balance
• 20 days of PTO per year.
• Pay increase after initial 90 days of employment,
• Low-cost Palms office visits and Palms Pharmacy prescriptions for employees and dependents.

Position Summary
The Certified Medical Assistant (CMA)/ Registered Medical Assistant (RMA) is a multi-skilled health professional who works in cooperation with other health care professionals to provide quality health care to the patient.
Description of Primary Responsibilities

1. Responsible for patient care
2. Provide necessary medical services to patients of Palms Medical Group (PMG) within his/her scope of practice in accordance with stated policies, procedures and protocols of PMG.
3. Maintain the Electronic Health Record with up to date documentation of services provided.
4. Provide patient educational materials as directed by PMG providers.
5. Exhibit professionalism with patients and coworkers.
6. Work up, obtain vitals and assist provider with examination procedures as needed.
7. Return phone calls to patients and vendors maintaining communication within scope of practice.
8. Carry out nurse visits within his/her scope of practice.
9. Participate in training programs, educational sessions, etc. as directed by the Clinical Nurse Educator.
10. Responsible for inventory management
11. Maintain knowledge of inventory procedures and submit any order requests to the VP of Business Continuity & Client Relations and designated Clinical Care Coordinator.
12. Restock examination rooms, lab and clinical supplies as needed.
13. Maintain orderly and professional work areas.
14. Maintain knowledge of Vaccines for Children processes.
15. Responsible for administrative duties
16. Read and adhere to the Clinical Policy Manual.
17. Participate in QA, QI and other meetings and/or activities as directed by the Clinical Care Coordinator Regional Manager or VP of Practice Management.
18. Assist the Regional Manager and/or VP of Practice Management with data collection as necessary.
19. Assist with audits, administer and collect surveys, and follow up with red charts as directed by the Clinic Care Coordinator.
20. Perform any other duty assigned by the Clinical Care Coordinator, Clinical Nurse Educator, Regional Manager, VP of Practice Management or CEO to improve the efficiency of PMG.

Requirements
Description of Primary Attributes
General Development:

1. Must be organized, self-motivated and detailed oriented.
2. Job duties require the ability to work both independently and as part of a team.
3. Exhibit competence working with both pediatric and adult patients.
4. May be expected to travel to and provide coverage for other PMG clinics during nursing staff absences.

Professional & Technical Knowledge:

• 1. Employee will exhibit competency when utilizing the following equipment:
• ECG
• PFT
• In-house hemoglobin
• Lab centrifuge
• AED
• Autoclave
• Vital Sign Machine
• Nebulizer and accessories
• Blood Glucose
• INR
• In-house hemoglobin A1c
• Any other equipment listed on job competencies
• 2. Employee will comply with job competencies and skill check-offs as part of annual evaluation.
• 3. Employee will be expected to navigate and operate Microsoft Office suite products, including Word, Excel, and PowerPoint.

Licenses & Certifications:

1. High School Diploma or Equivalent
2. National certification of CMA or RMA is required
3. Minimum of one (1) year CMA or RMA experience preferred.
4. Current BLS (basic life support) Certification

Communications Skills:

1. Effectively communicates complex and/or technical information to co-workers, patients and/or vendors

Physical/Mental/Emotional Demands:

• Standing for long periods of time
• Sitting for long periods of time
• Viewing a computer monitor for long periods of time
• Bending
• Stretching / Reaching
• Walking short distances
• Lifting up to 50 pounds
• Operating office equipment (computer, fax machines, telephones and copy machines)
• Reading forms / Instructions / Patients Charts
• Communicating well to people of various ages, educational levels, cultural backgrounds in person or by telephone
• Exposure to potentially violent / irate patients
• Health / Safety Consideration of Position
• Exposure to chemical infectious / contagious illness
• Exposure to chemical and inhalation of antibiotics during reconstitution
• Exposure to X-Ray radiation
• Exposure to a variety of scents and odors
• Must utilize universal precaution in clinical or exposure situations as prescribed by federal state, and local guidelines and /or laws