Systems Administrators perform tier one and two network support in accordance with the SIE OPORD. Systems Administrators must possess strong problem-solving, analytical and communication skills, in addition to in-depth technical knowledge of the Government’s systems’ hardware and software. The position requirements vary depending on system complexity, the types of operating and network systems being supported, and the size of the organization. A background in the specific types of hardware and software systems used by the Government is required. Systems Administrators monitor and control one or more mid-range application servers. This position studies program operating instructions to determine equipment setup and operations. Systems Administrators continuously observes the operation of assigned applications and storage devices to monitor system operation and determines the point of hardware or software failure. This position manipulates systems in accordance with standard procedures to continue operations when individual units of a system malfunction. Systems Administrators confer with software systems engineering or applications programming personnel in the event that errors require a change of instructions or sequences of operations. Systems Administrators maintains operating records such as machine performance and production reports. Typical duties include: - Installing operating system software, patches, and upgrades - Analyzing, troubleshooting and resolving system hardware, software, and networking issues - Configuring, optimizing, fine-tuning, and monitoring operating system software and hardware - Performing system backups and recovery - Conducting server builds - Complete troubleshooting issues related to Horizon VDI components

• Develop and maintain Standard Operating Procedures for VDI Environment.
• Provide Systems Administrator support to systems hosting complex operational databases, software configuration control, and system interfaces for computer systems. - Maintains file servers, network access; documents, analyzes and troubleshoots systems anomalies to ensure optimum equipment performance Education Requirements: - Associate degree. Significant relevant experience will be considered in lieu of formal education. Certification Requirements: - DoDD 8570.01-M IAT II * AND - MCSA relevant to the candidate's work area OR - VMware Certified Associate (VCA) OR - Microsoft Certified Associate relevant to work area OR - AWS Sys Ops Administrator Associate OR - Nutanix Certified Professional OR - Microsoft Project 2013 Inside and Out OR - MCTS: SCCM Experience Requirements: - A minimum of four years of related experience as a Systems Administrator or eight years supporting complex end user desktop and mobile device support.