1 Teceze Ltd Job
Teceze Ltd is Hiring a Help Desk Specialist Near Cary, NC
Company Description
TECEZE is a leading IT service provider based in Cary, NC. We offer a wide range of services to businesses across all sectors, and our goal is to deliver solutions that maximize the return on your technology investments. Our technicians have extensive training and certifications to ensure the highest quality of service. With a true 24/7 support operation and years of experience, our clients benefit from our technical expertise and dedicated service delivery.
Our key specialties include IT managed services, hardware supply, meeting room installations, AV solutions, remote working solutions, 24/7 IT services, Microsoft licenses and migrations, managed SOC and NOC services, IT smart hands support, data protection and management, security protection and disaster recovery, vulnerability assessment, patch management, device as a service, and penetration testing.
To learn more about our services and get in touch, visit our website: https://www.teceze.com or contact us at sachin.kannusamy@teceze.com
Role Description
This is a part-time on-site role for a Help Desk Specialist located in Cary, NC. The Help Desk Specialist will be responsible for providing technical support, troubleshooting desktop computers, and delivering excellent customer support. The role will involve assisting users with technical issues, resolving problems, and maintaining a high level of customer satisfaction.
Qualifications
- Technical Support and Help Desk Support skills
- Troubleshooting desktop computers
- Customer Support skills
- Excellent communication and interpersonal skills
- Ability to diagnose and resolve technical issues
- Attention to detail and problem-solving abilities
- Experience with ticketing systems and remote support tools
- Knowledge of networking and hardware concepts
- Relevant certifications (e.g., CompTIA A , Microsoft Certified Professional)
- Associate or Bachelor's degree in a related field is a plus
Please note that the above qualifications are not exhaustive and relate to the specific requirements of the role. Additional skills and qualifications may be beneficial.
Job Summary
Part Time
$59k-74k (estimate)
06/09/2024
12/04/2024
The job skills required for Help Desk Specialist include Help Desk, Troubleshooting, Problem Solving, Technical Support, Help Desk Support, Installation, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Specialist positions, which can be used as a reference in future career path planning. As a Help Desk Specialist, it can be promoted into senior positions as a Help Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Specialist. You can explore the career advancement for a Help Desk Specialist below and select your interested title to get hiring information.
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Career tips from people on Help Desk Specialist jobs
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